Joshua Elliott

Retail Assistant at Fenwick's, Boss (2026-02 – 2026-04)

Kept shelves neat, clean and organised through visual merchandising.
Maintained a tidy and safe shopping environment, following health and safety guidelines.
Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
Assisted customers in selecting products, offering detailed advice to meet their needs.
Handled customer returns, refunds and exchanges at customer service desk.
Managed stock levels on the shop floor, replenishing items to maintain availability.
Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation.
Replenished items and organised displays to keep stock looking professional.
Collaborated with team members to achieve sales targets and contribute to store success.
Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
Shared new products and promotions with customers to encourage sales.

Hospitality/cashier/food preparations at Dominos (2025-09 – 2026-02)

Processed payments by card to complete transactions.
Maintained clean, tidy and organised checkout areas.
Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
Maintained neat and clean shop floor and storage areas.
Assisted customers with product location and provided detailed information on store promotions.
Applied discount codes and promotions correctly, ensuring customer receipt of entitled savings.
Effectively and calmly handled rushes in store.
Adapted to diverse team roles as required, demonstrating flexibility and commitment to team success.
Participated in training sessions and workshops to enhance personal and professional development.

Food Bank Volunteer at Health Works, Easington (2020-05 – 2023-07)

Made guests feel comfortable and welcomed by greeting in warm and friendly manner.
Recorded quantity of food donated to food bank to maintain accurate information and data.
Maintained excellent customer relationships by going extra mile to provide assistance and support to visitors in need.
Practised discreteness and in handling confidential information to respect privacy laws and regulations.

NHS experience at William Brown Centre, Peterlee (2023-06 – 2023-06)

Completed work experience in Year 10 of secondary school for two days.
Effectively and accurately stored and sorted files on patients and past records from previous visits.
Created promotional material for display to the public advising them on key qualities of healthy living.

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