Joshua Hannah

Motivated IT professional with hands-on experience in computer repair, system setup, and technology support. Strong background in customer service and technical troubleshooting with proven adaptability in fast-paced environments. Skilled at diagnosing and resolving hardware/software issues, supporting end-users, and contributing to efficient IT operations.

IT Intern at Orange County Schools (2019-06 – 2020-09)

• Assisted IT staff in diagnosing and repairing school computers, laptops, and smart devices.
• Set up smart televisions, desktop computers, and classroom technology.
• Performed software installations, updates, and troubleshooting for staff and students.
• Supported large-scale replacement of outdated school technology with updated systems.

Barista at Starbucks (2023-08 – 2025-07)

• Provided excellent customer service while managing fast-paced tasks.
• Ensured compliance with food safety and quality standards.
• Adapted to customer needs, demonstrating strong problem-solving and teamwork.

Casual Courier at FedEx Express (2022-11 – 2023-05)

• Utilized computer systems for package tracking and logistics.
• Ensured efficient and timely delivery, demonstrating reliability and time management.

Stocker at Walmart (2021-01 – 2022-11)

• Leveraged computer skills for inventory management and stock record updates.
• Collaborated with team members to maintain store organization.

Picker at Lidl US (2019-11 – 2020-12)

• Used scanning and order systems to process customer orders.
• Maintained accuracy and efficiency under deadlines.

High School Diploma – Orange County High School (2019-05)