Stallion Infrastructure Services - Gulf Coast Regional Manager-Industrial and Technology Services
Houston, TX• 08/2023 - 05/2025
- Evaluated operational performance across 10+ locations, implementing process improvements that increased efficiency and reduced downtime.
- Mentored and developed 12 managers through targeted training programs, resulting in improved team leadership metrics and promotion of 3 managers to senior roles.
- Directed daily operations for a multi million dollar regional portfolio, optimizing resource allocation and achieving 98% compliance with safety and regulatory standards.
- Analyzed competitor strategies and market trends, adapting business plans to capture 10% additional market share within the oil and construction services sector.
Stallion Infrastructure Services -
Operations Manager
Houston, TX• 05/2019 - 08/2023
- Streamlined operational processes across departments, reducing workflow inefficiencies and cutting operational costs.
- Led a team of 25 employees, implementing training programs that improved performance and reduced turnover.
- Managed P&L responsibilities, forecasting business volumes and allocating resources to meet revenue targets.
- Enhanced customer satisfaction through proactive conflict resolution strategies and employee coaching on service excellence.
Stallion Infrastructure Services -
Field Technician
Houston, TX• 11/2018 - 05/2019
- Configured instrumentation and controls using engineering and construction plans, enhancing system performance across assigned projects.
- Troubleshot and resolved most field system issues independently.
- Maintained accurate records through consistent documentation of timesheets, daily work reports, and technical findings, ensuring full compliance with company standards.
Murakami Tow -
Tow Truck Driver Los Angeles, CA•
07/2012 -
11/2018
- Operated and maintained tow trucks, completing over 40 weekly service calls with zero safety incidents across 6 years.
- Resolved roadside emergencies efficiently, troubleshooting vehicle issues and coordinating with clients to ensure timely recoveries.
- Delivered exceptional customer service, addressing client concerns and maintaining a 5-star rating on company feedback surveys.