Joshua Perkins

Logistics and Supply Chain professional with over 4 years of experience optimizing high-volume outbound dock operations, tracking carrier performance, and auditing inventory metrics within Amazon's fulfillment network. Expert at resolving operational bottlenecks, minimizing transit delays, and enforcing schedule compliance. Track record of utilizing systemic data to eliminate processing defects and manage third-party carrier execution.

Outbound Process Assistant at Amazon (2024-04 – Present)

• Partnered with operations leadership to conduct root-cause analysis on recurring staging and routing failures, driving a 52% year-over-year reduction in sorting defects.
• Coordinated daily truckload and Less-Than-Truckload (LTL) shipments, auditing departure schedules to guarantee strict compliance with critical carrier pickup and delivery windows.
• Managed floor processing exceptions and system bottlenecks, keeping unscannable and damaged inventory metrics below 1% of total sorter output to protect downstream transit timelines.
• Selected based on performance metrics to author updates for logistics standard operating procedures (SOPs) and direct the training and compliance auditing of 10+ incoming team members per cohort.
• Served as the central point of contact for internal operations and external transportation providers to resolve gate delays, container placement issues, and trailer tracking errors.

Warehouse Specialist at Amazon (2022-01 – 2024-04)

• Executed and logged tracking data for 10,000+ units of commercial freight per shift across high-pressure outbound dock and trailer staging zones.
• Exceeded site-wide productivity and processing benchmarks by packing an average of 280 units per hour (UPH), outperforming the facility baseline by 27%.
• Sustained an inbound freight receiving rate of 50 units per hour, beating the established facility target rate of 32 by 56% while maintaining total data entry accuracy.
• Audited freight labeling and physical dock door staging configurations to eliminate supply chain misroutes across thousands of daily operational units.