
Director of Operations
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Operations leader with executive-level experience in government contracting, infrastructure development, environmental mitigation projects, and heavy equipment operations. Proven record scaling a contracting company from under $500K to over $3M annually while maintaining 30%+ profitability. Experienced in full-cycle contract acquisition, bid package development, cost estimating, pricing strategy, proposal presentation, operational budgeting, agency coordination, and project execution.
Director of Operations at Andrews & Sons LLC (2022-03 – 2026-03)
Directed operations for a civil infrastructure, forestry, and environmental contracting company serving federal, state, and municipal agencies across Alaska. Grew company revenue from under $500K annually to over $3M while improving profitability to 30%+ margins.
Operations Advisor at Portage Transportation LLC (2022 – 2026)
Supported ownership with pricing strategy, hiring decisions, equipment acquisition, operational troubleshooting, and business planning. Helped improve sales and profitability while supporting a 4–6 employee operation.
Operations Support at Graceful Solutions LLC (2020 – 2025)
Supported the operations of a real estate appraisal support business owned by spouse. Handled billing, financial tracking, workflow coordination, and administrative process support.
Owner / Operator at Sawing Alaska LLC (2020 – 2024)
Operated a sawmill and kiln-drying business on a part-time basis. Managed equipment, purchasing, production workflow, and customer fulfillment.
Metering Operations Technician / Evening Customer Service Supervisor at City of Anchorage (2015 – 2017)
Performed municipal metering operations and field infrastructure support. Served as evening customer service supervisor within the division, coordinating customer service operations and staff oversight.
Appraisal Trainee / Market Support Experience at Independent / Alaska Market (2017 – 2018)
Learned the Alaska real estate appraisal market while assisting toward apprenticeship development as an appraiser.
Petroleum Supply Specialist at United States Army (2008 – 2014-05)
Led personnel responsible for fuel logistics, storage systems, tanker operations, quality assurance, and supply support. Maintained operational readiness of fuel vehicles and transport systems. Medically Retired.
National Account Executive at HSBC (2007 – 2008)
Managed mortgage retention support for approximately 100 branches across the central United States. Coordinated refinance solutions to retain accounts and profitability.
Loan Processor II at CitiFinancial Auto (2005 – 2007)
Supported auto loan funding and due diligence for a network of more than 1,000 dealerships. Worked on loan files and funding activities totaling approximately $52M.
Coursework in Business – University of Alaska Anchorage
Coursework in Business Administration – American Military University
Coursework in Mortgage Loan Originator Education – NMLS