Patient Dining Associate at Ochsner Lafayette General (2025-09 – Present)
- Positively interacted with hospital patients to collect accurate dining orders
- Reports diet orders to nurses, doctors, and numerous levels of management
- Responsible for managing and stocking large amounts of food items and efficiently replenishing for a successful line order
Crew Member at Raising Cane's (2024-03 – 2025-04)
- Efficiently stocked shelves with inventory, ensuring products were readily available for customers
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
- Handled and stored food products properly to prevent contamination or spoilage
- Assisted in inventory management by monitoring stock levels, rotating perishable items, and notifying supervisor of any shortages or expired products
Crew Member at Chick-fil-A Restaurants (2023-11 – 2024-04)
Primary responsible for direct customer service including the register, walking out orders, and greeting customers as they entered and exited.
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
Crew Member at Dairy Queen (2023-07 – 2023-12)
I handled customer service primarily DoorDash and walk-in customers. I made sure inventory was restocked and audited for wellness, and made sure crew were completing appropriate tasks and responsibilities.
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Demonstrated strong communication skills by effectively conveying information about menu items to customers
- Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
