Josie Renae

Dedicated and hardworking professional with experience in caregiving, customer service, security, cashier operations, and food service. Strong communicator with excellent problem-solving and customer relationship skills. Dependable, hardworking, and committed to providing excellent service while supporting coworkers and contributing positively to the workplace. Quick to learn new responsibilities and always willing to assist where needed.

Willing to relocate to: Seattle, WA. Authorized to work in the US for any employer.

HCA/Caregiver at Consumer Direct Care Network (2026-06 – Present)

• Provide daily care and assistance to clients based on their individual needs.
• Support clients with everyday activities and maintain a safe and comfortable environment.
• Communicate respectfully with clients and provide dependable support.
• Demonstrate patience, compassion, responsibility, and professionalism.

Allied Universal Security Officer at Allied Universal (2024-11 – 2025-09)

• Provided security services at Seattle Municipal Court and other assigned locations.
• Monitored security cameras and maintained awareness of building activity.
• Assisted with visitor and employee sign-in procedures.
• Welcomed customers and provided professional customer service at assigned locations.
• Helped maintain a safe and secure environment.

Customer Service Representative at Centrinex (2023-07 – 2024-05)

• Handled inbound and outbound customer service calls.
• Assisted customers with questions and account-related concerns.
• Completed third-party calls with banks.
• Used communication and problem-solving skills to help resolve customer issues.
• Maintained professional and respectful interactions with customers.

Security Officer at Titan Security & Consulting (2022-07 – 2023-05)

• Worked as a licensed professional security officer.
• Enforced security regulations and maintained a safe environment.
• Performed surveillance and monitored assigned areas.
• Responded professionally to security concerns and incidents.

Unarmed Security Officer at American homeland security (2021-04 – 2022-05)

• Patrolled assigned sites and monitored for safety concerns.
• Greeted customers and provided professional customer service.
• Assisted with problem-solving and responding to customer needs.
• Completed written reports accurately and professionally.

Cashier at Popeye's Restaurants (2018-08 – 2020-03)

• Welcomed guests and provided friendly customer service.
• Answered customer questions and assisted with concerns.
• Handled returns and exchanges.
• Counted and balanced cash drawers.
• Stocked merchandise and maintained an organized work area.
• Opened and prepared the restaurant for morning operations.
• Assisted with food preparation and kitchen duties.

High school diploma or GED – Raytown success academy (2018-05 – 2019-07)