Property & Tenant Manager at The Blue Reeve (2023-01 – Present)
- Main point of contact between tenants, owners, and contractors
- Handle rent collections, tenant issues, and customer service (calls, texts, emails)
- Coordinate maintenance, inspections, and property visits
- Prepare expense reports and maintain property documentation
- Manage lease agreements, renewals, and terminations
- Post and manage rental listings (Zillow, Realtor)
- Conduct showings and tenant screenings (background, credit, income)
- Coordinate third-party vendors and contractors for HVAC, plumbing, electrical, and roofing maintenance
Executive Assistant | Operations Manager at Freelance (2020-07 – 2023)
- Managed day-to-day operations, client relations, agreements, payments, scheduling, and issue resolution for U.S.-based executives.
- Coordinated multiple projects, reporting, and ongoing service needs using CRM and project management tools.
Administrative Assistant at Jared's Import S.A. de C.V (2019-11 – 2020)
- Supported administrative operations, customer communications, order processing, and documentation.
- Assisted with client follow-ups, record management, and operational support tasks.
Customer Relationship Manager / Team Lead at Simplify (2017-02 – 2019)
- Managed client relationships, service delivery, and escalations while leading team operations.
- Prepared performance reports and maintained client accounts aligned with U.S. business standards.
