Journey Blue Baca

Deliver compassionate care to diverse populations while effectively assessing patient needs. Collaborate with multidisciplinary teams to enhance satisfaction and safety, ensuring optimal wellness for all clients in a fast-paced environment.

Client Care Coordinator, LVN - Resurgence Behavioral Health - Riverside, CA

(2022-10)

Providing care at a detox and residential level for clients diagnosed with substance abuse and co-occurring disorders.

• Facility capacity at 61, averaging ratios of 1:25.
• Familiar with clients diagnosed with seizure disorders and diabetes mellitus.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Educated patients on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Comforted and counseled patients and families throughout the care process.
• Documented patient vitals Q3H, behaviors and conditions to communicate concerns to the interdisciplinary team.

Quality Assurance Specialist - Resurgence Behavioral Health - Riverside, CA

(2021-11 - 2022-10)

• Auditing all medical, clinical, client care, and operational documentation per JCAHO requirements.
• Documented findings from inspection process and collaborated with quality team members and department managers to execute procedural improvements.
• Resolved identified issues to enhance productivity and streamline workflows.
• Trained employees on QA standards and ensured compliance with established protocols.
• Auditing client charts for three facilities, averaging about 110 clients per week.
• Proficient in Microsoft Excel, Microsoft Office, and Google platforms.

Licensed Vocational Nursing Student - Emanate Health - West Covina, CA

(2022-04 - 2022-07)

• Recognized and reported observations, patient behaviors and other indicators outside normal parameters or directions given by LVN/RN instructors.
• Collaborated with multidisciplinary team, offering suggestions that enhanced care delivery and patient outcomes.
• Initiated and executed recurring tasks within scope of practice, adhering to established standards of care.
• Engaged in clinical training and seminars to advance knowledge and skills, contributing to improved patient care.
• Assessed vital signs/glucose readings and recorded in electronic medical records.

Behavioral Health Technician - Resurgence Behavioral Health - Fullerton, CA

(2020-10 - 2021-11)

Assisting clients experiencing subacute withdrawal symptoms in various facilities up to 60 beds with client ratios up to 1:20.

• Completing Q15 and Q30 rounds on all clients in the facility.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Facilitated on-site activities, support groups, and outings to enhance client engagement and promote socialization.
• Documented all incidents and communicated findings to appropriate personnel for timely review and action.
• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
• Conducted assessments and monitored vital signs every three hours for all clients in detox care.
• Medication observation under the LVN's supervision and license.

Licensed Vocational Nursing - Nursing - Northwest College