Joy Johnson

Results-driven professional with expertise in team supervision, coaching, and people management, skilled at fostering collaboration and motivating teams to achieve operational goals. Proven ability to streamline processes, delegate tasks effectively, and ensure workplace safety in fast-paced environments. Eager to leverage strong leadership and problem-solving skills to contribute to a dynamic organization. Motivated team player driven by ambition and passion for achieving goals, known for articulate communication skills and inspiring positive, results-oriented work environment. Dedicated to leading teams towards success through innovative strategies and dynamic interpersonal abilities.

Team Leader/Forklift Operator at 5 Below Distribution (2021-11 – 2026-01)

Team leadership and forklift operations role focusing on team supervision, coaching, and operational management.

• Mentored and coached team members to ensure successful performance.
• Delegated tasks to team members according to project requirements and employee strengths.
• Motivated team to achieve optimal results through effective communication and interpersonal skills.
• Created clear roles and responsibilities for each member of the team based on strengths and weaknesses.

Forklift Operator at FME (2017-06 – 2021-10)

Forklift operations in warehouse environment with focus on safety and material handling.

• Followed safety protocols and regulations for operating a forklift.
• Loaded and unloaded packages and merchandise from industrial trucks.
• Placed and arranged items and packages on pallets for transport.
• Inspected forklift equipment daily to ensure proper functioning.
• Transported materials and equipment to production work stations.
• Practiced safe driving habits while maneuvering around warehouse environments.

Inbound Receiving Clerk/Forklift Operator at INGRAM MICRO (2011-11 – 2017-05)

Receiving operations and forklift operations with focus on inventory management and quality control.

• Offered proactive solutions for streamlining existing processes related to receiving operations.
• Ensured that all goods were properly labeled and stored in designated areas.
• Verified purchase orders against vendor invoices for discrepancies in pricing or quantity.
• Utilized barcode scanners to document deliveries and update inventory systems accordingly.
• Inspected items upon delivery for any damage or missing parts before accepting them.

High School Diploma – Frayser (1986-05)