Personal Support Assistant - Veteran Clinic Outpatient - Blythe, CA
(2024-09)
- Patient Scheduling & Coordination: Schedule, cancel, re-schedule outpatient and inpatient appointments, consults, imaging, and other services; manage recall and repeat care (RTC) appointments
- Medical Records & Data Entry: Maintain and update outpatient/inpatient charts, administrative records, and patient encounter forms; verify and update demographics and insurance information
- Patient Interaction: Greet patients, answer phones, relay messages, and provide in-person or phone customer service; resolve complaints and ensure patient satisfaction
- Electronic Health Records (EHR) & Systems: Operate computerized scheduling and EHR systems (e.g., CPRS, ISS, VSSC, VAOS, My HealtheVet, ICB, VET Link, Kiosk, Vista)
- Transfers & Coordination: Process emergency and non-emergency transfers to other VA or private facilities; coordinate referral and follow-up care
- Operational Support: Monitor electronic wait lists, prepare for clinic visits, and assist with administrative follow-up actions
- Team Collaboration: Participate in huddles and meetings to address operational issues, set priorities, and support interdisciplinary care teams
Security Guard - Surveillance Security - Blythe, CA
(2023-04 - 2024-09)
- Conduct regular patrols of premises to deter crime and identify hazards.
- Monitor surveillance cameras and other security equipment to detect suspicious activity.
- Control access to the premises by checking and recording visitors, employees, and vehicles.
- Evict trespassers and detain violators in accordance with legal protocols until authorities arrive.
- Respond promptly to emergencies, including medical incidents, fires, or security breaches.
- Maintain detailed incident and patrol reports for management.
Security Guard - World Private Security Inc - Blythe, CA
(2021-03 - 2022-03)
- Conducted regular patrolling and monitoring activities on the company's premises to maintain a safe and secure environment and deter criminals.
- Evicted trespassers and violators and detained perpetrators while following legal protocols and handed them over to the relevant authorities upon arrival.
- Controlled the entrance and departure of employees, visitors, and vehicles in accordance with protocols.
- Monitored surveillance cameras to detect any disruptions or unlawful activities.
- Provided detailed reports to management on daily activities and any incidents that may have occurred.
- Utilized provided communication devices, such as two-way radios, in a clear and concise manner to maintain effective communication with other team members.
Industrial Supervisor I - California Prison Industry Authority at CVSP - Blythe, CA
(2017-04 - 2020-04)
- Managed the day-to-day maintenance support operations for CALPIA enterprises, ensuring smooth functioning of facilities.
- Coordinated and supervised the activities of inmate workers engaged in the maintenance and repair of health facilities, ensuring their safety and security.
- Maintained plumbing, electrical, and HVAC systems throughout the buildings, ensuring their efficient functioning.
- Planned and scheduled production, including labor, materials, and equipment, to ensure timely completion of tasks.
- Coordinated and supervised installation, operation, maintenance, and repair of equipment and/or machinery, ensuring efficient functioning.
- Made recommendations to increase production efficiency and product quality, contributing to the overall success of the enterprise.
- Trained, counseled, and supervised inmates or residents in production work, quality control, safety, and personal development, ensuring their professional growth and development.
- Evaluated their performance and recommended appropriate action, contributing to their rehabilitation and successful re-entry into society.
- Assisted in budget preparation and made recommendations for needed materials, labor, and equipment, contributing to the efficient management of resources.
- Supervised preparation of records and reports on production, processing, and inventories, ensuring accuracy and completeness of documentation.
- Maintained order and supervised the conduct of persons committed to the Department of Corrections, preventing escapes and injuries to themselves or others, and maintaining security of working areas and materials.
- Inspected and searched inmates or residents for contraband, such as weapons or illegal drugs, and performed other related work, ensuring the safety and security of the facility.
- Performed preventive and corrective maintenance on plumbing, electrical, HVAC, and building systems throughout facilities.
- Replaced electrical breakers and performed troubleshooting and maintenance of electrical systems and breaker panels.
- Serviced, maintained, and repaired air-conditioning and HVAC equipment.
- Replaced and repaired toilets, urinals, prison combination units, and other plumbing fixtures.
- Used drain snakes and related equipment to clear clogged sewer and drainage lines.
- Installed and replaced water heaters and performed associated plumbing work.
- Identified opportunities to improve production efficiency, work quality, safety, and overall facility operations.
- Enforced safety and security procedures to prevent escapes, injuries, property damage, and unauthorized access to tools, equipment, and work materials.
- Conducted inspections and searches of inmate workers, work areas, tools, equipment, and materials in accordance with institutional security procedures.
Custodian Supervisor - California Prison Industry Authority at CVSP - Blythe, CA
(2016-09 - 2017-04)
- Supervise custodial staff in the cleaning and maintenance of healthcare facilities, ensuring high standards of cleanliness, sanitation, and safety.
- Oversee sweeping, mopping, scrubbing, stripping, and waxing of floors throughout the facility.
- Supervise the cleaning, dusting, and polishing of cabinets, furniture, woodwork, hallways, restrooms, offices, and lobbies.
- Ensure medical areas, examination rooms, and equipment are properly cleaned and sanitized in accordance with healthcare facility standards.
- Operate and oversee the use of floor scrubbers and other custodial equipment and machinery as required.
- Replace light bulbs and fluorescent tubes and perform basic facility maintenance duties as needed.
- Conduct and participate in weekly safety meetings and training sessions covering operational procedures, workplace safety, and healthcare facility maintenance requirements.
- Maintain accurate inventory of custodial supplies, chemicals, and equipment; monitor stock levels and ensure materials are available when needed.
- Train and guide custodial employees on proper cleaning techniques, safety procedures, chemical handling, and equipment operation.
- Monitor staff performance and work assignments to ensure custodial services are completed efficiently and according to established standards.
Food Prep Assistant - Planet Hollywood Casino Las Vegas - Las Vegas, NV
(2013-01 - 2016-04)
- Ensure that food preparation areas are clean and hygienic, maintaining a safe and healthy work environment.
- Plan, organize, supervise, and assist with the preparation, cooking, and serving of food to customers and employees, ensuring timely and efficient delivery of food services.
- Maintain and inspect culinary equipment, supplies, and work areas, ensuring proper functioning and cleanliness of equipment and tools.
- Inspect and maintain food handling practices and standards of sanitation, ensuring compliance with safety and health regulations.
- Deliver cooked food to customers, ensuring proper food temperature and quality, and addressing any customer concerns or requests.
- Plan menus in accordance with customer preferences and dietary restrictions, determining the amount of food to be prepared to minimize food waste and optimize food service.
- Clean and prepare various foods for cooking or serving, following established procedures and recipes.
- Responsible for all kitchen operations, ensuring that all food is stocked for cooks, portioned and wrapped, and prepared according to customer orders or supervisor instructions.
- Stock cabinets and serving areas with condiments and refill condiment containers, ensuring availability of condiments for customers and employees.
- Stock supplies in serving stations, cupboards, refrigerators, and salad bars, ensuring adequate supply of materials for efficient kitchen operations.
General Construction Laborer - Crawford's - Blythe, CA
(2009-04 - 2011-02)
- Dig trenches for canals and lay down water pipes for ditches, ensuring accurate placement and proper installation of water systems.
- Lay down cement and finish concrete, ensuring a smooth and even surface for optimal performance and durability.
- Drive backhoes and water trucks, operating heavy machinery with precision and safety.
- Operate hand and power tools of all types, such as jackhammers, cement mixers, small mechanical hoists, surveying and measuring equipment, ensuring proper functioning and maintenance of tools.
- Clean and prepare sites for construction, ensuring a safe and healthy work environment.
- Dig trenches and set braces to support the sides of excavations, erect scaffolding, and clean up rubble, debris, and other waste materials, ensuring a clean and organized work area.
- Assist other craft workers in completing construction projects, collaborating effectively with colleagues and supervisors to ensure efficient and effective work practices.
