Juan Sanchez

Compassionate and dependable BSN nursing student with current direct patient-care experience as a caregiver in an assisted living and memory care facility and multiple clinical rotations in hospital and patient-care settings. Skilled assisting with activities of daily living, mobility, transfers, positioning, meal assistance, patient observation, and communicating changes in condition to appropriate staff. Strong foundation and commitment to patient safety, teamwork, communication, and providing compassionate, high-quality care.

Seeking to contribute these skills while continuing to develop clinical skills in an acute-care environment.

Caregiver - lA Posada Assisted Living & Memory Care - Whittier, CA

(2026-06)

• Provide compassionate, person-centered assistance to residents with activities of daily living (ADLs) while promoting dignity, safety, and independence.
• Assist residents with personal care needs, including bathing, dressing, grooming, toileting, mobility, transfers, and positioning according to individual needs and facility procedures.
• Observe residents for changes in condition, behavior, cognition, or physical status and communicate concerns to appropriate staff.
• Respond promptly to resident requests and call systems while providing courteous and professional support.
• Assist with meals and follow individual dietary needs, preferences, and restrictions as directed.
• Monitor, record, and report relevant changes in residents' intake, output, and overall condition to appropriate staff.

mAILROOM Team Lead - SCAN Health Plan - Long Beach, CA

(2023-11 - 2026-01)

• Assisted with overseeing daily operations to ensure workflow efficiency and timely processing
• Managed end-to-end shipping logistics through FedEx, USPS, and additional carriers, from receiving and sorting to label creation and carrier pickup coordination
• Processed outgoing mail postage via Pitney Bowes machine, verifying adequate postage on all pieces prior to courier pickup
• Resolved outgoing shipping discrepancies or issues to avoid further delays and uphold productivity standards
• Supported Grievance MedHOK letter process to ensure daily compliance & deadline were daily met
• Served as the primary point of contact for internal departments regarding inquiries and request statuses, providing timely and professional communication
• Created and processed daily departmental invoices with accuracy and attention to detail
• Provided daily front desk reception coverage by greeting visitors, assisting members, answering phone system in a professional manner, and directing calls to appropriate departments

Team Lead - Fashion Nova Logistics - Santa Fe Springs, CA

(2020-08 - 2023-10)

• Led teams of 15+ daily assigned associates in high-volume operations requiring continuous movement and coordination
• Supervised and coached 15+ associates per shift to improve productivity and reduce picking errors
• Tracked hourly productivity and staffing levels using WMS software
• Adjusted staffing allocations based on department workload and operational needs
• Trained 10+ new hires weekly and conducted cross-training across departments
• Prepared daily KPI reports, audits, and exception logs using multiple Excel tracking systems

Front Desk Reception - Torrance Memorial Medical Center - Torrance, CA

(2020-04 - 2022-05)

Volunteer Experience

• Answered multi-line phone system in a professional and courteous manner and rerouted to corresponding department
• Assisted patients and visitors with check-in and navigation throughout the hospital
• Provided courteous and compassionate support to patients and families
• Maintained patient confidentiality and professional front desk operations

BSN - Nursing - West Coast University (2026-01)

AS - Pre-Nursing - El Camino College (2022-08)

AA - Physical Science - El Camino College (2022-08)

High School Diploma - Narbonne High School (2018-06)