Juan Sanchez

Results-driven hospitality professional with proven success in revenue management, pricing strategy, and hotel operations. Experienced in optimizing ADR, RevPAR, and occupancy through data-driven decision-making, competitive market analysis, and cross-functional collaboration. Demonstrated ability to improve financial performance, streamline operations, and support multi-property revenue strategies within dynamic hospitality environments.

Housekeeping Manager at Arrive Austin by Palisociety (2023-08 – 2025-09)

• Managed departmental budget, procurement strategy, and inventory controls to align with overall property financial goals
• Partnered with Revenue, Front Office, and Sales teams to support operational alignment with occupancy forecasts and demand trends
• Utilized StayNTouch PMS data to support forecasting, staffing models, and operational planning
• Led hiring, onboarding, and training initiatives, increasing employee retention from 56% to 88%
• Improved guest satisfaction and quality scores from 72% to 81%, contributing to stronger market positioning
• Supported property performance resulting in: Michelin Key recognition (2024 & 2025) and Ranked #1 hotel on TripAdvisor in Greater Austin market
• Spearheaded implementation of Cloudpaper system, improving cost efficiency and sustainability

Revenue Manager at Aloft Austin Southwest by Pathfinder Hospitality (2021-04 – 2023-08)

• Managed daily pricing strategy, inventory controls, and rate adjustments based on market demand, competitor analysis, and local events
• Optimized RevPAR penetration, ADR, and occupancy, driving increased profitability across all segments
• Conducted market research and trend analysis to forecast demand and inform pricing decisions
• Developed and executed strategic sales and revenue initiatives in collaboration with Sales and Operations teams
• Maintained rate parity across OTAs, direct channels, and GDS systems
• Managed group blocks, contracts, and event pricing, ensuring alignment with revenue strategy
• Produced regular revenue reports (pace, pickup, segmentation) to guide leadership decisions
• Collaborated cross-functionally with stakeholders, including Sales, Marketing, and third-party distribution partners (OTAs)

Operations Manager at Residence Inn Southwest by Moody Hospitality (2020-03 – 2021-04)

• Oversaw daily hotel operations, ensuring compliance with brand standards and service expectations
• Supported revenue optimization efforts through inventory management and group coordination
• Led training programs across multiple properties to improve operational efficiency and guest satisfaction
• Coordinated large-scale group events and corporate bookings

Director of Operations at Kozie Provisions by Porter Candle Supply (2019-01 – 2020-03)

• Directed financial planning, budgeting, and revenue growth strategy for startup operation
• Scaled business to $2M+ in annual revenue through operational and strategic improvements
• Managed supply chain, inventory, and vendor relationships to maximize profitability
• Developed and implemented long-term business growth strategies

B.S. in Human Resources Management – Western Governors University (2025-01)