Clinical Research Coordinator II - Emerson Clinical Institute
(2025-10)
- Managed clinical trial operations from study start-up through close-out, including site qualification, regulatory document collection and submission, investigator file maintenance, and ensuring compliance with ICH-GCP, protocol requirements, SOPs, and applicable regulatory guidelines.
- Collaborated with Principal Investigators (PIs), physicians, Program Managers, and study teams to identify, recruit, enroll, and monitor eligible clinical trial participants while ensuring protocol adherence and timely reporting of adverse events and serious adverse events (SAEs).
- Conducted Source Data Verification (SDV), Source Data Review (SDR), Case Report Form (CRF) review, data query resolution, site quality risk assessments, and preparation of monitoring reports and follow-up documentation.
- Managed clinical research databases, CTMS, eTMF, and study documentation by performing data entry, retrieval, analysis, quality control, and maintaining data integrity, inspection readiness, and regulatory compliance throughout the study lifecycle.
- Trained and supported investigators and site personnel on study protocols, ICH-GCP requirements, Risk-Based Quality Management (RbQM), and study procedures while ensuring required training documentation was complete and current.
- Coordinated study supplies, investigational product accountability, essential documents, and site files, ensuring timely collection, reconciliation, archiving, and readiness for audits and regulatory inspections.
- Partnered with data management and cross-functional teams to prepare study reports, resolve study-related issues, improve site performance and patient recruitment, and implement quality and process improvement initiatives that enhanced research efficiency and data quality.
- Performed laboratory analyses of biological specimens, including blood and urine, to support clinical research activities and patient care, while developing user-friendly data entry and workflow management tools to streamline research operations.
Clinical Research Coordinator II - George Washington University
(2025-04 - 2025-09)
Contract term
- Monitored clinical study sites to ensure protocol compliance, patient safety, informed consent compliance, and accurate and timely reporting of adverse events and safety information.
- Supported patient enrollment and informed consent processes across multiple clinical studies, ensuring compliance with study protocols, ICH-GCP, FDA regulations, and IRB requirements.
- Performed clinical data review and data entry, identifying discrepancies and supporting timely resolution of data queries to maintain data quality and integrity.
- Ensured study activities were conducted in accordance with FDA regulations, ICH-GCP, HIPAA, IRB requirements, and approved study protocols.
- Collaborated with Principal Investigators, study coordinators, and research teams to support protocol implementation, study objectives, data collection strategies, and overall study execution.
- Participated in quality assurance and process improvement initiatives, identifying opportunities to improve study processes, site performance, documentation quality, and operational efficiency.
- Conducted literature reviews and background research to support clinical research projects, protocol development, and evidence-based study objectives.
- Developed and maintained clinical research databases and tracking systems for study participants, enrollment, study activities, and research data.
- Supported ongoing site oversight and study management activities, ensuring adherence to timelines, protocol requirements, regulatory standards, and study-specific procedures.
Chief Operating Officer, Co-owner - Mr. Electric of Bethesda - Silver Spring, Maryland
(2023-10 - 2025-04)
- Responsible for day-to-day operations of all company business units
- Manage a team of 2 service techs and 2 customer service reps for the company with revenues in excess of $400K.
- Coach team members on customer engagement for customer retention and increase of closure rates.
- Work with municipal governments to obtain necessary permits for electrical projects.
- Inspire Client Success mindsets across all departments to create a company culture.
- Establish company-wide policies and procedures to help create an environment of associate growth and development.
- Engage regularly with clients via strategic and operational reviews to evaluate client needs and to inform the direction of the team’s process to serve clients.
- Director of vendor management for all phases of including onboarding and compliance.
- Schedule regular appointments for new clients and existing.
- Direct and oversee all budgets, ensuring financial goals are met each month.
Research Coordinator I - MedStar Health Research Institute - Washington, DC
(2020 - 2023)
- Provided clinical and research subject matter expertise and guidance to support patient safety, treatment adherence, and study-related activities.
- Ensured compliance with protocol requirements, institutional policies, regulatory standards, and applicable governmental and accreditation requirements.
- Conducted quantitative and qualitative data collection, data entry, validation, and analysis to support clinical research projects and data-driven decision-making.
- Developed and maintained clinical research databases and electronic data capture systems, ensuring data quality, accuracy, completeness, and integrity.
- Prepared and maintained clinical documentation, including patient assessments, interventions, treatment plans, and follow-up summaries.
- Utilized REDCap, IBM Clinical Development, MedConnect, IDX, GAIN, CAREWare, and Liferay to support clinical documentation, research data management, and patient tracking activities.
- Provided individualized patient guidance to promote protocol adherence, treatment compliance, and retention, while identifying and addressing barriers to participation.
- Applied specialized knowledge of infectious diseases, clinical terminology, patient support programs, and research documentation to support accurate clinical and research data management.
- Prepared detailed reports evaluating patient vulnerabilities, treatment adherence, program performance, and areas for process improvement.
- Maintained compliance with institutional research policies, safety requirements, quality standards, and applicable regulatory expectations.
Disease Intervention Services/Surveillance/Data Management/Treatment Adherence Counselor - MedStar Health Research Institute - Washington, DC
(2019 - 2020)
- Retrieved, examined, and identified healthcare data for positive, negative and indeterminant tests for syphilis, gonorrhea, chlamydia from hospital database and transferred the data to excel spreadsheets.
- Investigated medical records to determine diagnosis status and treatment; contact providers from appropriate departments of Washington Hospital Center for follow ups.
- Located and interviewed newly diagnosed with HIV and STIs for partner notification; collected patient’s information and updates into District of Columbia Public Health System.
- Managed patient tracking with sexual post-exposure experience in the ED throughout Medconnect M-pages and provided prophylaxis (HIV, PREP) referrals and follow up appointments with ID.
- Assisted RW data management team in collecting, organizing, and storing RW data, including demographics, health screenings, insurance, and medical appointments; Performs data imports, extractions, and database maintenance for different programs in the RW database, including for monthly and yearly reports.
- Maintained precise documentation in the EMR with standardized treatment adherence notes, including entering TAC services into data management systems (i.e., Excel, CareWare and Redcap).
- Provided medical coordination, treatment adherence counseling and lifestyle changes, for individuals who were being treated for HIV and other co-existing chronic medical conditions.
- Managed adherence counseling services and collaborated closely with medical providers, RW social workers and RW patient navigator by identifying unmet needs that can impact medical care.
- Tracked and followed up on appointments completed and missed with treatment adherence calls and maintained linkage referrals to infections disease specialists and other medical providers.
