Housekeeping Aide - Phoenician Luxury Resort - Scottsdale
(2019-02 - 2022-12)
- Met requests for guests for extra towels, ice buckets, pillows and blankets
- Handled guest complaints about housekeeping services and referred problems to management
- Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting
- Supplied clean linens and picked up and delivered soiled linens to laundry facility
- Restocked room supplies such as drinking glasses, soaps, shampoos, and towels
Housekeeping Aide - Phoenician Luxury Resort - Scottsdale
(2024-02)
Shelter Associate - Maricopa County Animal Control - Phoenix, AZ
(2023-03 - 2024-02)
- Ensured shelter animals were properly housed and cared for within the guidelines of the Five Freedoms of Animal Welfare and positive reinforcement training methods
- Followed established disease control protocols to clean, disinfect, and maintain shelter apartments, kennels, cages, equipment, walkways, general areas, and other job-related items daily
- Ensured adequate food and water is given to shelter animals daily
- Cultivated positive client and volunteer relations through professional, courteous, and educational interactions
- Provided quality customer service to clients, volunteers, and staff while actively promoting mission, services, programs, and events
- Participated in stress and disease reduction efforts through purposeful and compassionate low-stress handling and placement of animals
- Maintained necessary animal records and perform data entry
- Assisted clients with the animal adoption process and facilitate client/animal interactions to ensure a safe and pleasant experience
- Received animals into the shelter, scan animals for identification, enter information into the database, and take identifying photographs
Mini Bar Attendant - Royal Palms Resort & Spa - Phoenix
(2022-05 - 2022-10)
- Utilized POS system to receive and process food and beverage orders
- Maintained effective supply levels by monitoring and reordering beverage stock and dry goods
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
