Judith Fisher

Over twenty years’ experience in analyzing and solving complex system problems and in technical writing. nformation Technology (IT) professional specializing in technical writing, excel in unifying diverse project voices into a cohesive narrative. As a diligent worker, embrace constructive criticism and ensure timely delivery of meticulously formatted documents. Whether collaborating in a team or working independently, thoroughly review and edit documents, ensuring they meet required standards and contain comprehensive information.

Ability to handle multiple projects with tight and ever-changing deadlines and keep on schedule. Capable of creating documents that are written by several authors into one voice, making them easy to follow. Creating templates for documents and messaging for use by all team members as well as guiding them on how to use.

Create, update, and maintain comprehensive technical documentation in mandated format, including but not limited to:

● Application Programming Interface (API)

documents

● Developer Guides

● Frequently Asked Questions (FAQs)

● Installation guides

● Processes and Procedures

● Reference guides

● System Manuals

● Technical Release Notes

● Training manuals and guides

● Troubleshooting Guides

● User Guides and Manual

Work closely with Developers, Programmers, Managers, Subject Matter Experts (SME) and other

Stakeholders to gather information to ensure documentation accuracy and relevance. Ensure documentation is user-centric, easy to understand and meets the needs of the end-user.

Ability to take customer recommendations on documentation and incorporate comments quickly and correctly. Ensure policies and procedures are compliant with federal, local and state regulations.

Review Darwin Information Typing Architecture (DITA) and eXtensible Markup Language (XML) for inclusion in documentation.

Ensure the team is provided training on new process and procedures and update as needed.