REGIONAL MANAGER - First Communities Management - Atlanta, GA
(2016-01 - 2017-12)
- Oversaw portfolio of 1433 units while managing and enhancing value of properties
- Assisted in the development and monitoring of company policies and procedures
- Governed recruitment, training, development, and supervision of Property Managers
- Supervised and coordinated preparation of annual operating and capital budgets
- Audited property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures
- Monitored, assisted, and made suggestions to improve marketing activities, review occupancy status, and recommend rent schedules
- Inspected properties to ensure highest standards were maintained, and evaluated maintenance, grounds, and housekeeping operations in areas of efficiency
PORTFOLIO MANAGER - Hamilton Point Property Management - Lithonia, GA
(2015-01 - 2016-12)
- Managed entire operations of portfolio of multifamily properties while ensuring implementation and execution of company policies and procedures
- Stabilized property performance from mid-80% to 95% physical occupancy rate
- Successfully reduced delinquency from 8% bad debt to under 3%
- Increased rental rate by 10% and maintained resident retention rate above 65%
- Facilitated team building and marketing workshops on a monthly basis
- Ensured maintenance staff handled necessary repairs and undertook proactive measures by performing preventative maintenance
- Negotiated with vendors and approved repair, operating, and maintenance contracts
REGIONAL MANAGER / EXECUTIVE MANAGER - First Communities Management - Atlanta, GA
(2001-01 - 2015-12)
- Oversaw portfolio of 859 units while working 90% of time on site with assigned team, boosted staff morale, and resolving problems quickly and efficiently
- Increased occupancy to 95% during six-week leasing campaign throughout six distressed communities, and continually maintained resident retention at 75%
- Developed in-house bad debt recovery program, and utilized collection program resulting in keeping bad debt under 3%
- Improved reporting efficiency by implementing schedules for Property Managers
- Enhanced team productivity by organizing monthly meetings to discuss accomplishments, problems, and improvements
Executive Manager - Lane Company - Atlanta, GA
(1993-01 - 2001-12)
