Jules Brown

Motivated and dependable military professional transitioning back into the civilian workforce with a strong work ethic, leadership experience, and commitment to safety. Recognized for quickly learning new skills, solving problems under pressure, and working effectively both independently and as part of a team. Eager to build new skills and developing my networking opportunities.

Operational Specialist at US Navy (2020-09 – Present)

• Monitored and tracked air, surface, and subsurface contacts using advanced radar, navigation, and tactical systems.
• Maintained situational awareness by collecting, analyzing, and communicating operational information to support missions with ships, aircraft, and command personnel using secure voice and digital communication systems.
• Maintained classified information and followed strict security protocols.
• Worked effectively in high-pressure, fast-paced environments requiring attention to detail, teamwork, and sound decision-making.
• Trained junior personnel on operational procedures, equipment operation, and watch-standing responsibilities.
• Performed preventive maintenance and troubleshooting on assigned equipment to ensure operational readiness.

Customer Service Representative at Rouses Supermarket (2019-04 – 2020-08)

I was responsible for assisting clients, resolving inquiries, processing transactions, and troubleshooting product or service issues at my job site. Practicing the ability to manage difficult or distressed customers while maintaining a positive, professional attitude with Exceptional verbal and written communication skills to deliver satisfaction to customers.

Cashier and Stocker at Canseco's Market (2018-03 – 2019-04)

In a dual-role position I was responsible for maintaining store operations by processing customer transactions at the checkout and balanced cash drawers at the beginning and end of shifts, and counted funds. Unloaded delivery trucks, move freight, and unpack and stock products on shelves. I Monitored stock levels and notified management of low inventory, and assist with periodic inventory counts.

Carpenter Helper at Topps Construction (2017-06 – 2017-07)

I physically assisted my lead carpenters by gathering materials, preparing job sites, and operating basic hand or power tools. Assisted with demolition work and helped organize, clean, and maintain hand and power tools.

Bachelor's in Public Administration / Political Science – Southern University at New Orleans (2018-09 – 2019-12)