Julia Krauser

Community-oriented office professional with 15+ years of front-office, customer service, and event-coordination experience across nonprofit, education, healthcare, and small-business settings. Skilled at serving as the first point of contact for members, vendors, and the public while managing scheduling, billing, records, and day-to-day office operations. Long-standing volunteer and organizer within the Palouse community, with hands-on experience planning outreach events for audiences of 200+.

Office Manager & Designer - Crystal's Contracting

(2018-01)

Serve as primary point of contact for customers and vendors, managing all incoming calls, emails, and scheduling for an active service business.

• Oversee HR coordination, payroll, billing, accounts payable/receivable, and inventory.
• Manage marketing, graphic design, and project follow-through to support customer satisfaction and repeat business.

Outreach Coordinator / Technical Assistant I - USDA-ARS, WSU Pullman Campus

(2007-01 - 2020-12)

• Planned and facilitated outreach events and conferences for programs serving approximately 240 participants annually.
• Provided scheduling, purchasing, billing, and reconciliation support across multiple programs.
• Created marketing, presentation, and communication materials for public-facing programs.

Office Administrator & Controller - Wysup Chrysler, Jeep, Dodge Ram

(2025-01)

Managed front-office operations and customer-service communications for a busy dealership, including scheduling, records, and clerical support.

• Supported sales and service teams with digital filing, A/P and A/R, and event coordination.

Office Manager & Graphic Designer - Advanced Therapeutics Clinic

(2019-01 - 2022-12)

Managed billing, A/P and A/R, bookkeeping, client check-in, and administrative support for a healthcare office.

• Created digital and print marketing, web content, and social media materials.

Lead Administrative Specialist - University of Idaho — Dept. of Movement Science

(2015-01 - 2018-12)

Managed personnel actions, compliance, scheduling, and facilities/training coordination; supervised student staff.

• Managed department website, social media, marketing, and newsletters; served as committee liaison.

Finance & Administrative Specialist - University of Idaho — TRiO Pre-College Projects / Advancement Services

(2014-01 - 2015-12)

• Processed and reconciled financial transactions across 3 campuses, 7 programs, and 27 budget accounts.
• Coordinated purchasing, travel, budgeting, and event and training logistics.

Architectural Drafter, Client Coordinator, Special Event Coordinator/Assistant Manager, Special Events Assistant & Youth Program Leader - Various

J&C Construction (Architectural Drafter); H&R Block (Client Coordinator); Quality Inn Paradise Creek (Special Event Coordinator/Assistant Manager); Longview Parks & Recreation (Special Events Assistant & Youth Program Leader)

Architecture & Interior Design - University of Idaho & Washington State University