Director, People Operations at Noyo (2021-07 – Present)
- Own People Ops and recruiting end-to-end, from building the foundational infrastructure to personally running full-cycle searches across technical and non-technical roles.
- Serve as the primary point of escalation for employee relations matters, from performance exits to sensitive interpersonal situations, partnering with leadership and managers to reach sound decisions quickly.
- Designed and implemented the company's performance management program end-to-end, partnering closely with leadership and managers to shape the process, drive adoption, and build a culture of consistent, meaningful feedback.
- Built career frameworks, levels, competencies, and promotion criteria that gave managers a shared language for development conversations — the same frameworks now underpin informal manager coaching across the org.
- Built and owned compensation end-to-end including comp philosophy, salary bands, job leveling, market benchmarking, and annual cycles covering merit, promotions, equity refresh, and bonus administration.
- Lead benefits strategy, vendor selection, and broker management, negotiating flat renewals two years running through a disciplined RFP process.
- Implemented Cocoon as the company's leave management solution, saving ~$120K over three years and significantly reducing manual claims administration.
- Implemented and administered Gusto as the company's HRIS, with full ownership over data integrity, permissions, and integrations, and built automated workflows that meaningfully reduced manual administrative work across the People function.
- Built AI-powered people dashboards tracking retention, performance, and engagement, plus a Gemini-based review-writing assistant that managers use to raise the quality of their feedback.
- Manage and grow a two-person People team, delegating increasing ownership of recruiting and HR operations as scope expands — holding a high bar while creating room for real growth.
Facilitator & Workshop Designer at Electives (2020-04 – Present)
- Design and facilitate workshops on LGBTQIA+ workplace inclusion, helping organizations move from stated values to everyday practice.
People Operations Specialist at stensul (2020-04 – 2021-07)
- First U.S. People Ops hire — built HR infrastructure from scratch, led the implementation of Lattice for performance and engagement, drove a 16% year-over-year improvement in engagement scores, and managed PEO relationships and international employment frameworks across the US and Argentina.
People Operations Coordinator at Flashpoint Intelligence (2019-03 – 2020-04)
- Supported a globally distributed workforce across HR operations, payroll, benefits, and reporting in ADP Workforce Now; owned full-cycle recruiting for the engineering internship program, converting 6 summer interns to full-time hires.
HR & Talent Acquisition Specialist at Foresters Financial (2015-08 – 2019-03)
- Owned the New Rep Development Program, managing a complex W2-to-1099 transition across HR, Compliance, Legal, and 45 regional offices; supported a cross-functional Workday implementation.
