Julian Thomas

Detail-oriented e-commerce operations professional with 6+ years of experience in fulfillment, inventory management, and shipping logistics for direct-to-consumer brands. Proven track record handling high-value goods, coordinating multi-carrier shipments, and maintaining near-perfect accuracy rates across fast-paced environments. Proficient in Shopify, NetSuite, and Deposco; experienced with BOL documentation, 3PL coordination, and returns processing.

Adept at balancing speed with precision in luxury and boutique e-commerce settings.

Material Handler - Prose - Brooklyn, NY

(2023-10 - 2025-11)

• Managed end-to-end materials flow across receiving, storage, and distribution, ensuring accurate and timely movement of goods throughout the facility.
• Conducted cycle counts and inventory reconciliation to maintain stock integrity and flag discrepancies before they impacted fulfillment.
• Coordinated inbound and outbound logistics to prevent production delays, keeping operations on schedule during high-volume periods.
• Optimized warehouse storage and layout to improve operational efficiency and reduce pick time across daily workflows.
• Operated equipment safely with a maintained safety record, demonstrating consistent responsibility and care when handling physical goods.

Ecommerce Shipping Specialist - CatBird NYC - Brooklyn, NY

(2021-08 - 2023-09)

• Coordinated domestic and international shipments with 3PL carriers (UPS, FedEx, USPS), ensuring timely and secure movement of fine jewelry orders.
• Maintained 100% compliance across all shipping documentation including bills of lading, commercial invoices, and customs forms.
• Managed high-value product intake through NetSuite and Deposco receiving workflows, verifying counts and item condition on every delivery.
• Executed quality verification checks on all incoming goods, ensuring products met brand standards before processing.
• Collaborated cross-functionally with customer service, sales, and inventory teams to resolve shipment discrepancies and fulfill exchange requests.
• Maintained accurate shipping logs and records, supporting audit readiness and carrier accountability.

Ecommerce Customization Team Leader - Stoney Clover Lane - New York, NY

(2018-09 - 2021-03)

• Led a six-person fulfillment team processing high daily invoice volume with a 99% accuracy rate maintained across all orders.
• Drove an inventory system overhaul that reduced product cycle time by 12%, streamlining pick-pack-ship operations.
• Managed Shopify store operations with a sustained 98% in-stock rate, enabling consistent order fulfillment during peak periods including seasonal promotions.
• Designed and implemented workflow methodologies to reduce waste and improve throughput across fulfillment and returns processes.
• Oversaw product labeling, SKU management, and inventory accuracy, ensuring system records matched physical stock at all times.

Bachelors of Arts - English - CUNY John Jay (2017-01)

Bachelors of Arts - Philosophy - CUNY John Jay (2017-01)