Julianna Barna

Dedicated and organized Office Manager and Dog Training Professional with a background in education and over 10 years of administrative and client-facing experience. Skilled in business operations, scheduling, client communication, and team coordination. Passionate about providing exceptional customer service and maintaining efficient systems that support company growth and client satisfaction.

Office Manager - Quality K9 Concepts

(2024-11)

• Oversee daily business operations, client communications, and scheduling for a high-volume dog training facility.
• Manage staff coordination, intake processes, and client follow-ups to ensure a seamless training experience.
• Maintain digital and physical records, invoicing, and social media correspondence.
• Support marketing and promotional efforts to strengthen client relationships and company visibility.

Office Manager - Full Focus K9

(2021-10 - 2024-11)

• Managed administrative operations.
• Handled client consultations, contracts, and payment processing.
• Coordinated training programs, travel logistics, and communications between trainers and clients.
• Contributed to brand development, customer service improvement, and operational organization.

Substitute Teacher - Various Schools

(2014 - 2020-06)

• Provided classroom instruction and support for grades Pre-K through 5th.
• Managed classroom behavior and adapted lesson plans to student needs.
• Built strong communication and organization skills in dynamic, fast-paced environments.

Associate of Arts - Early Childhood Education - Ashford University (2014)