Family Office & Executive Operations Manager - GORDON GROUP HOLDINGS, LLC - North Palm Beach, FL
(2001-12 - 2026-06)
- Serve as a trusted operational partner and central point of contact for the Principal and extended family, managing complex business, financial, property, travel, philanthropic, and personal priorities
- Manage the Principal's calendar, communications, deadlines, and competing business and personal commitments, identifying matters requiring timely decisions, responses, or follow-through
- Screen and prioritize inbox communications, exercising judgment regarding matters that can be handled, delegated, elevated, or require the Principal's direct attention
- Draft emails and correspondence in the Principal's voice, tailoring communications to the audience while maintaining the Principal's priorities, relationships, and intent
- Track requests, recurring responsibilities, outstanding issues, and deadlines to advance important matters from discussion to completion
- Responsible for 12+ personal and business entities, including budgeting, monthly cash flow reporting, account reconciliation, bill payment, banking relationships, and tax preparation support
- Serve as liaison among the Principal, family members, employees, attorneys, accountants, insurance professionals, vendors, and other trusted service providers while maintaining discretion across sensitive matters
- Oversee multiple residential properties, coordinating property sales, purchases, relocations, regular maintenance, ad hoc repairs, and insurance
- Manage and coordinate up to four household and property staff employees simultaneously, including scheduling, onboarding, payroll, procedures, and day-to-day responsibilities
- Coordinate complex domestic and international travel, including commercial and private aviation, accommodations, ground transportation, detailed itineraries, travel arrangements for pets, and last-minute changes
- Track charitable commitments and donations as the point of contact on behalf of the Principal for communications and confirmations
- Coordinate business, family, and social events and other special projects
- Managed a complex two-year estate and probate administration, coordinating appraisals, asset transfers, ownership entity updates, professional advisors, and family communications
- Responsible for health insurance claims, billing disputes, appeals, and coverage issues on behalf of family members
Asset & Property Manager - GORDON GROUP HOLDINGS, LLC - New York, NY
(2001-12 - 2026-06)
Responsible for managing the financial and operational responsibilities for Bridgemarket, a commercial real estate property located beneath the Queensboro Bridge in Manhattan
- Oversaw day-to-day operations and administration of tenant relations, lease administration, annual CAM budgets and reconciliations, vendor contracts, security services, and property compliance requirements
- Liaised with the City of New York, the ground lessor, to ensure compliance with lease requirements and governing authorities, including the FDNY, DOT, and local community boards
- Coordinated due diligence, data rooms, information requests, and communications among ownership, lenders, attorneys, tenants, vendors, and outside professionals
- Worked with legal counsel on mortgage refinancing, lease transfers and terminations, insurance renewals, property loss and liability claims, and property sale transactions
- Maintained property documentation and coordinated communications among ownership, tenants, vendors, lenders, and outside professionals
Development Coordinator - GORDON GROUP HOLDINGS, LLC - Greenwich, CT
(2001-12 - 2026-06)
- Coordinated multiple high-profile entertainment and retail development projects, including projects in Atlantic City, NJ and Montreal, Quebec
- Established and managed development budgets over $215 million, utilizing ongoing analysis and reporting to identify budget variances and implement necessary corrections
- Supported the closing and monthly disbursement process for a $100 million construction loan, coordinating with ownership and lenders
- Administered a $33 million tenant improvement allowance budget
- Coordinated consultant contracts, due diligence, corporate and onsite teams, and process improvement initiatives
Operations Coordinator - DOMINION HOMES, INC - Louisville, KY
(2000-01 - 2001-11)
- Provided operational, construction, development, and administrative support to senior leadership, including the President, Director of Operations, and Director of Land and Community Development
- Analyzed home sales across five regions, coordinated financial reporting, and drafted vendor contracts, purchase orders, and change orders
- Implemented Dominion Home's Quality Assurance program and trained additional team members to support the new homeowners
- Served as a liaison between senior leadership and external organizations and supported marketing and homeowner communication initiatives
