William Kloote

Results-driven financial professional with 20+ years in collections, accounts receivable, and commercial banking. Proven track record maximizing recovery, mitigating risk, and managing complex portfolios. Recognized for precision under tight deadlines and leading cross-functional teams to measurable outcomes.

Accounts Receivable Analyst - AIM Media Indiana - Columbus, IN

(2019-01)

Responsible for processing daily billings and reconciling client account balances for large retail corporations in order to maximize recovery. Duties include investigating and resolving non-payments and unsatisfied payments. Ability to maintain customers' files and notes while processing adjustments and credit memos as well as handle multiple tasks.

• Reduced 90+ day AR aging from 5% to 1.5%, significantly improving cash flow and minimizing financial risk
• Directed daily billing operations and reconciled balances across a major retail client portfolio, ensuring full recovery
• Streamlined issue resolution through proactive client and team communication, boosting overall collections efficiency

Benefits Sales Consultant - Aflac - New Albany, IN

(2015-01 - 2016-12)

• Designed voluntary benefits programs for executive-level clients, driving increased plan enrollment and new business
• Expanded client base through targeted lead generation and customized benefits packages tailored to employer needs
• Consistently met or exceeded monthly and annual sales quotas through skilled negotiation and relationship management

Stay at Home Parent - Self-Employed - Seymour, IN

(2012-01 - 2015-12)

Responsible for primary child-care obligations. Duties included design and implementation of household operational procedures on a daily basis. Ability to supervise, support, and manage child's needs as well as handle household bookkeeping and finance management.

• Managed household finances and administrative responsibilities with discipline and organizational rigor

Collections Supervisor - Mainsource Bank - Greensburg, IN

(2003-01 - 2012-12)

Responsible for collecting repayment of various types of retail, consumer, and commercial troubled loans. Duties involved restructuring workout credits, including underwriting in compliance with secondary market guidelines, interpreting financial data, determining risk ratings, and collateral analysis. Ability to meet and negotiate with bank personnel and clients on accounts needing resolution in addition to conferring with legal counsel to determine appropriate legal course.

• Supervised collections across retail, consumer, and commercial loan portfolios; led policy development for risk ratings, non-accrual loans, and charge-offs over a 9-year tenure at Mainsource Bank

Management/Marketing - Indiana University - Southeast

Professional Golf Management - Mississippi State University

Seymour High School