Lead Payroll Specialist at Cadence HCM (2022-10 – Present)
- Managed end-to-end payroll processing for over 100 clients and 1,000 employees, ensuring accuracy and compliance.
- Configured and maintained client payrolls in isolved platform, including earnings, deductions, time, and employee data.
- Resolved complex payroll discrepancies and tax issues through root-cause analysis, enhancing compliance and accuracy.
- Audited and customized payroll and HR reports using Excel and system tools, ensuring data integrity for over 100 clients.
- Collaborated with clients to identify business requirements and optimize payroll workflows.
- Prepared documentation and verified data accuracy for external audits, demonstrating adherence to payroll controls and minimizing risk.
- Provided technical support for escalated inquiries regarding paychecks, direct deposits, and tax withholdings.
Legal Assistant - Criminal Defense & Real Estate at The Barber Law Firm (2018-12 – 2022-09)
- Managed high-volume caseloads (200+ files), coordinating documents, deadlines, and communications between attorneys, clients, courts, and external parties.
- Reviewed and reconciled financial and legal documents (e.g., closing disclosures, court records) with strong attention to detail and accuracy.
- Maintained and protected confidential client and case data, including PII, ensuring compliance with privacy and governance requirements.
- Drafted and processed time-sensitive legal documents, demonstrating strong written communication and documentation skills.
Substitute Teacher at Onslow County Public Schools; DoDEA, Camp Lejeune (2013-01 – 2018-01)
- Delivered classroom instruction and followed established lesson plans, demonstrating adaptability, communication, and organization.
- Entered and maintained accurate student attendance and other records in electronic systems, reinforcing data entry and recordkeeping skills.
- Demonstrated effective communication skills through engaging and interactive teaching methods.
Bookkeeper / Office Manager / Quality Assurance Co at Multiple Employers (2000-01 – 2008-01)
- Prepared and processed payroll for multiple companies (up to 100 staff), ensuring accurate and timely payment.
- Compiled statistical, financial, accounting, and auditing reports, supporting decision-making and audit readiness.
- Reconciled bank statements, managed accounts payable/receivable, and created detailed spreadsheets for tracking and reporting.
- Monitored quality metrics and analyzed performance data to confirm adherence to procedures and service standards.
