PSR - Arizona Diagnostic Radiology
(2024-03)
- Greets and registers patients in a friendly professional manner
- Obtains proper insurance and patient information, updating all changes
- Collects and logs all all co-pays and fees
- Answers all incoming phone calls: scheduling, rescheduling, canceling and confirming appointments
- Pre-registers all upcoming appointments to ensure all correct data is in the computer and ready for scheduled appointment
- Provides management with report and logs when required
- Coordinates with back office staff for timely and effective care of patients
Medical Administrative Senior Representative - Cigna and Evernorth Care Group
(2022-03 - 2024-03)
- Greet and check in patients at the healthcare center
- Verify insurance coverage and eligibility
- Answer telephone calls in compliance with department procedures.
- Schedule and confirm appointments
- Review all instruction sheets and paperwork with patients, and review proper protocols for each visit.
- Handle multiple tasks without sacrificing attention to detail
- Reconciliation of cash transactions at the end of each shift
Administrator — Medical Records - Front office
(2011-09 - 2022-02)
- Scheduling patients in very busy pediatric office
- Maintenance of patient medical records and referrals
- Update medical files and maintain organization of patient information
- Adhere to confidentiality expectations and HIPAA requirements
- Performs all clerical duties such as filing, faxing, photocopying and scanning
