Julio Aguilar

Accomplished professional with outstanding written, verbal, and organizational abilities, committed to providing superior customer support, conflict management and maintaining high service standards. Experienced in desktop software applications.

Camp Host/Volunteer - Riverside County Parks - Lake Cahuilla, La Quinta, CA

(2024-05)

• Greeted guests and provided information on park services, rules, and regulations.
• Managed cash drawer, handled credit card transactions and refunds.
• Reservation management.

Graphic Designer/Prepress Tech-Independent Contractor - American Mailing and Printing - Anaheim, CA

(2023-12)

• Created designs for brochures, mailers, postcards, etc.
• Created layouts and Prepress output.

Customer Service Representative/Graphic Design - American Mailing and Printing - Anaheim, CA

(2014-11 - 2023-12)

• Managed several assigned accounts (e.g., entered jobs into computer, followed jobs through production cycle, communicated with departments as necessary, invoiced customers when appropriate).
• Designed mailer that increased customer's sales by 20%.
• Produced Prepress output for outside print vendors as well as for internal digital press.
• Assisted warehouse with pickup and deliveries using company trucks.

Customer Service Representative - Glen Products - Santa Ana, CA

(2012-07 - 2014-06)

• Communicated with customers (e.g., one on one, over the phone as well as email) as necessary to gather as much information to ensure the success of all incoming jobs).
• Assisted warehouse with forklift, receiving, inventory as well as driving as necessary.

General Education - Pierce Community College (1995 - 1997)

Belmont High School (1982 - 1985)