Server Longhorn Steak House--Morgantown, WV May 2024 to 03/2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used focus and memorization skills to keep track of tables and remember Orders.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Responded promptly to guest complaints or concerns to maintain positive relationships betwern restaurant management and patrons.
Night Auditor Supervisor Marriott Morgantown -Morgantown, WV - March 2024 to Present
- Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies
- Prepared daily reports summarizing hotel occupancy rates, revenue, and other key metrics for management revie
- Responded promptly to emergency situations such as fire alarmsor medical incidents, following established protocols
- Coordinated with maintenance personnel to address any facility issues that arose during the night shift
Bartender Instructor -Local Bartending School (LBS)-Pittsburgh, PA -January 2023 to Present
- Curriculum development for students' with thought the of what infonnation will be retained
- Skill Instruction knowledge and teaching while promoting proper technique calcale stents on neaten ana sayery comprance ana te conscuences or fate to compir
- Ensure students knot the compliance laws on alcohol responsibility and over intoxication avancuess
Nightclub Bartender - Vice Versa Alternative Club - WVU -March 2023 to July 2024
- Stocking and restocking liquor, beer, wine, mixers, gamishes, and other supplies.
- Ensunny the baris clean, oranisca, ana yuny comppen win tools (er» shakers, strainers, Classer
•Greeting guests promptly and courteously, providing excellent customer service in a fast-paced environmen!
- Maintaining speed and consistency to handle high-volume orders efficiently.
- Promoting drink specials, bottle service, and events to boost sales.
- Maintaining a cash drawer and ensuring to provide exact amounts so enrd of day bank is balanced
Bartender/Bar Manager Joes Crab Shack-Kissimmee FL/Pittsburgh, PA -July 2019 to May 2023
- Scheduling bar staff while maintaining labor cost
- Order weekly product that needs replenished with spending cost and revenue knowledge
- Close restaurant with final employee ensuring deposit is completed, payments are batched and restaurant securod
•Maintaining speed and consistency to handle high-volume orders efficiently.
- Promoting drink specials, bottle seroice, and events to boost sales.
- Maintaining a cash drawer and ensuring to provide exact amounts so end of day bank is balanceit
Lead Bartender -Sharkys Sports Bar-Kissimmee, Fi-May 2015 to November 2019
- Able to work independently or as part of a team depending on needs of the guest.
- Excellent communication skills, both written and verbal, for interacting with guests, colleagues, rendors.
- Experienced in setting up bars prior to events and services acconding to client requirements.
- Expert knowledge of alcoholic beverages and mixology tecimiques.
- Demonstrated ability to lead and motivate a team of bartenders in a high-pressure environmen
