Julissa Hughes

Prepared examination rooms by ensuring cleanliness and stocking necessary supplies Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately Managed patient medical records by accurately documenting information in electronic health record systems

Medical Assistant at Candelaria Medical Center (Present)

• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims

Medical Assistant at Family Foot Center (2016-01 – 2017-12)

• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Contributed to a positive work environment through effective communication with colleagues
• Assisted with administrative tasks such as filing documents or processing paperwork
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently

Laundry Attendant at Supreme Laundry & Cleaners (2015-01 – 2016-12)

• Operated commercial laundry equipment, including washers, dryers, and ironing machines
• Sorted and organized incoming laundry items according to color, fabric type, and care instructions
• Followed established procedures for washing, drying, folding, and packaging laundry items
• Maintained cleanliness of work area by regularly cleaning machines and removing lint from filters
• Responded promptly to customer inquiries or concerns regarding their laundry orders or special requests
• Handled cash transactions accurately when processing payments for laundry services rendered

Trade school in Medical Assisting – Vista College (2016-02 – 2016-06)