National Credit Manager at Sysco Foods (2025-01 – Present)
- Directed national credit strategy managing a $125M+ accounts receivable portfolio, optimizing cash flow and reducing aged receivables.
- Led and developed a high-performing team of 15+ credit and collections professionals, establishing KPIs and performance benchmarks to drive accountability and growth.
- Designed and enforced credit policies, terms of sale, and credit limits to ensure compliance and operational consistency.
- Oversaw collection activities, negotiated payment arrangements, and minimized bad debt exposure through detailed DSO and aging report analysis.
- Collaborated cross-functionally with Sales and Finance to resolve customer disputes and implement process improvements enhancing collections efficiency.
- Prepared comprehensive credit-to-collections performance reports supporting financial reporting and audit readiness.
- Ensured accurate posting of all deposits to maintain cash flow efficiency and financial integrity.
- Conducted detailed reviews of payment plans and billing terms to guarantee accuracy prior to execution.
- Maintained meticulous records of collection activities and customer interactions to support governance and escalation procedures.
Accounts Receivable Accountant at NVenia, LLC. (2023-12 – 2024-12)
- Maintained accurate accounts receivable records ensuring aging accuracy and effective credit and collections application.
- Coordinated with external auditors and maintained audit-ready records, supporting smooth year-end closing and compliance.
- Researched and resolved delinquent accounts by analyzing customer payment plans, history, and credit lines.
- Applied daily cash receipts with 100% accuracy, posting to AR sub-ledger to support cash flow management.
- Collaborated extensively with Finance, Sales, Logistics, and Customer Service to resolve past-due invoices and deduction discrepancies.
- Conducted detailed contract and proposal reviews to ensure billing term accuracy prior to execution.
Accounts Receivable Manager at Tadin Herb & Tea Co. LLC. (2022-05 – 2023-10)
- Led full-cycle accounts receivable operations including credit assessment, cash flow management, and financial transaction accuracy.
- Managed and coached an accounting team, fostering optimal performance and professional development.
- Directed EDI customer setup and portal management, resolving transmission errors to ensure uninterrupted invoice delivery.
- Developed and implemented strategies to improve invoicing, collections, and cash application processes enhancing operational efficiency.
- Collaborated with Sales and Customer Service to resolve billing discrepancies and customer inquiries promptly.
- Prepared financial reports including DSO metrics, aging analysis, and commission tracking to support business decisions.
- Ensured compliance with accounting standards, company policies, and legal requirements.
- Supported month-end close and participated in financial audits to maintain audit readiness.
Senior AR Credit Analyst at Orgain Inc. (2020-08 – 2022-05)
- Managed collections on past-due accounts by analyzing payment plans, payment history, and credit lines to optimize cash flow.
- Administered high-volume trade deductions, chargebacks, and invoice reconciliations for major retailers including Amazon, Costco, and Walmart, achieving strong dispute resolution and reducing write-offs.
- Obtained deduction backup, researched, and coded deductions to meet ADC and DSO objectives.
- Investigated and validated account discrepancies by collaborating with sales, customer service, logistics, to ensure accurate deduction processing.
- Communicated extensively with Finance Sales, Logistics, and Customer Service for deduction resolution, past due invoices, and proof of deliveries.
- Set up new customer terms and credit limits, managing AR customer data within the accounting system.
- Performed account and revenue reconciliations during month-end close and prepared ad hoc reports for management.
- Maintained a reconciled list of unapplied deposits against the Balance Sheet to support financial integrity.
AR Cash Application Supervisor at Smithfield Foods Inc. (2018-01 – 2020-08)
- Led daily reconciliation of cash receipts averaging approximately $1 billion per period across multiple corporate lockboxes, ensuring accuracy and timeliness.
- Managed international foreign currency conversions and multi-currency reconciliations, maintaining compliance with corporate treasury guidelines.
- Provided SAP training for new AR functions, enhancing team capabilities and operational consistency.
- Supervised Cash Applications Group, enforcing departmental procedures and evaluating controls to maximize productivity and minimize errors.
- Collaborated with Accounts Payable to ensure accurate wire payments and check processing for international and retail accounts.
- Recruited, trained, and evaluated a team of five, fostering a high-performance culture.
AR Accounting Associate at Ardagh Metal Beverage USA (2016-02 – 2017-12)
- Applied daily incoming cash averaging $135M monthly with 100% completion rate, supporting revenue recognition and cash flow.
- Collaborated with IT, Business Process Analysts, and SAP Consultants to implement process improvements enhancing SAP functionality.
- Assisted PwC auditors with high-volume audit requests, delivering complete packages within tight deadlines and maintaining zero audit findings.
- Resolved defective material report deductions and billing issues in accordance with company guidelines.
- Supported monthly close processes including journal entries and account reconciliations to ensure financial accuracy.
AR Cash Application Supervisor at Mars Global Services Inc. (2012-09 – 2015-07)
- Served as SAP Key User for multiple divisions, resolving functional issues and enhancing system utilization.
- Managed accurate cash application and deduction coding on $3.7B in annual sales, maintaining application accuracy rates above 99%.
- Reconciled revenue accounts across business units, ensuring integrity of 36 cash GL and AR accounts.
- Supervised period close activities and updated policies to ensure audit compliance.
- Led a team of three, fostering communication with internal and external customers to resolve account discrepancies.
Financial Services Credit Accountant at Mars Food US, LLC. (1997-02 – 2012-08)
- Solely managed the Foodservice division generating $97M in GSV, achieving a three-time productivity improvement and operational efficiency benchmark.
- Processed and resolved an average of 397 disputes per period, reducing deduction clearance time below team average.
- Collaborated extensively with Finance, Sales, Logistics, and Customer Service to resolve past-due invoices and deduction issues.
- Managed and tracked the Sales CIP budget, reviewing actual spending against budgeted targets.
- Established and updated credit lines, making recommendations on credit limits exceeding $10K.
- Participated in SAP implementation team, providing testing and process improvement feedback.
- Prepared and presented monthly AR reports to Finance Manager and AR Team, supporting financial transparency and decision-making.
