Juno Pongos

Motivated Community Service Worker with exceptional behavioral health skills, quick learning capabilities, communication training, and customer service background. Dedicated to following thoroughly researched guidelines and creating a safe and healthy environment for everyone. Pursues every opportunity to support team members and proactively address issues while keeping collaboration and patients rights a priority.

RBT (Registered Behavior Technician) at Java Autism Services (2026-01 – Present)

• Implements Applied Behavioral Science to give one on one client therapy to autistic, among other diagnoses, with the goal of achieving improvement of clients quality of life.
• Provides in home, clinic, and school services to a variety of clients while working with coworkers to provide a seamless transition between sessions to assure there in no delay on client care.

Barista at Dutch Bros (2025-02 – 2025-12)

• Enhanced customer experience by hand crafting quality beverages while providing a positive and consistent experience.
• Created a welcoming environment by greeting customers and promptly addressing their needs while maintaining a healthy work atmosphere for coworkers.

High School Diploma – West MEC Law and Public Safety (2025-05)

Certificate in Emergency Medicine Technician – Glendale Community College (2026-05)

Associates in Behavioral Sciences and Counseling – Associates of Behavioral Sciences and Counseling (2027-05)