IL Specialist; Client Coordination - Disability Resource Network (DRN) - Huntsville, AL
(2024-12 - 2025-09)
- Supported individuals with disabilities through resource coordination, emotional support, and independent living services across a multi county service area
- Assisted consumers experiencing emotional distress, crisis related barriers, and urgent support needs through active listening and problem solving
- Coordinated referrals for housing, healthcare, transportation, food assistance, mental health resources, and community services
- Maintained detailed case documentation, progress notes, service records, and follow up communication in compliance with organizational standards
- Communicated with healthcare providers, community partners, families, and internal teams to coordinate services and continuity of care
- Conducted workshops and educational sessions related to health behavior, financial literacy, self advocacy, and community resources
- Managed multiple cases, schedules, and consumer communications simultaneously while maintaining professionalism and organization
- Assisted with outreach initiatives and service coordination for vulnerable populations experiencing barriers to care and support services
Public Health Intern - Disability Resource Network (DRN) - Huntsville, AL
(2024-12 - 2025-09)
- Supported implementation of community based public health and health education initiatives serving individuals with disabilities and underserved populations
- Assisted with documentation, data tracking, reporting, and program coordination activities
- Helped develop educational materials and outreach content related to prevention, wellness, and health behavior
- Coordinated communication with community partners, consumers, and internal staff to support program operations and referrals
- Assisted with identifying barriers to care, support services, and community resource needs among participants
- Maintained organized records and administrative documentation in accordance with program guidelines
Direct Support Professional - Moving Forward Support Services - Bessemer & Tuscaloosa, AL
(2020-01 - 2022-07)
- Provided direct care and emotional support for individuals with disabilities and behavioral health related needs within home and community settings
- Assisted with behavioral crisis intervention and de escalation techniques to maintain safe and supportive environments
- Observed and documented behavioral changes, incidents, safety concerns, and daily service activities according to organizational requirements
- Supported medication administration and monitored clients for safety, health concerns, and changes in condition
- Assisted individuals with daily living activities while promoting independence, stability, and emotional well being
- Communicated with healthcare providers, supervisors, and families regarding client needs, safety concerns, and care coordination
- Maintained professionalism and calm communication during high stress situations and behavioral incidents
- Transported clients safely to appointments and community activities while following safety and organizational protocols
Graduate Public Health Practicum & Program Op - Disability Resource Network (DRN) - Huntsville, AL
(2023-01 - 2025-12)
- Supported community based public health programs focused on health education, mental health awareness, disability resources, and wellness initiatives
- Applied knowledge from MPH coursework in mental health, health behavior, and community health to support vulnerable populations
- Assisted with program coordination, outreach, documentation, and data tracking activities
- Developed educational materials and workshops related to health behavior, community resources, and wellness support
- Collaborated with community partners and internal staff to support referrals and service coordination
