Justin Harmon

Creative technology, product design, and workflow systems practitioner with experience translating complex product ideas, user needs, stakeholder input, and emerging AI capabilities into clearer prototypes, demos, content systems, design artifacts, and decision-ready narratives.

Background spans product design, UX/content strategy, information architecture, creative/product workflows, commercialization, stakeholder synthesis, documentation, and applied-AI-supported exploration and evaluation. Strong bridge fit for creative technology roles that require product accuracy, AI-enabled prototyping, responsible experimentation, and collaboration across creative, marketing, product, design, and engineering teams.

Independent Creative Technology & Product Systems Consultant at 8825.systems (2025-01 – Present)

Built an applied-AI systems practice focused on turning complex product and technical material into clearer experiences, structured narratives, evaluable concepts, and evidence-backed presentation.

• Translated ambiguous product ideas and stakeholder input into information architecture, content hierarchy, concept direction, decision support, and audience-ready stories.
• Used AI-assisted research, synthesis, writing, and workflow prototyping to explore possibilities, clarify constraints, and accelerate creative iteration.
• Designed evaluation and review workflows with explicit criteria, human judgment, guardrails, and traceability so experiments could be refined, scaled, or stopped based on evidence.
• Created reusable templates, documentation patterns, and workflow systems that improved consistency across briefing, review, communication, and delivery.
• Collaborated across product, design, marketing, operations, and technical contexts to make complex capabilities understandable without overstating product behavior.
• Maintained a product-accuracy and user-trust lens when using emerging tools, separating what a prototype demonstrates from what still requires validation.

Product Operations & Creative Workflow Consultant at Hammer Consulting & Support Services (HCSS) (2014-01 – Present)

• Led workflow and digital interface initiatives that reduced manual operational workload by 55% and improved customer and operator clarity across complex processes.
• Translated user, operator, and stakeholder input into clearer process structures, requirements, guidance, and practical adoption paths.
• Built information and reporting systems that made work queues, bottlenecks, exceptions, and operational outcomes easier to understand and communicate.
• Developed document-coordination workflows across multiple external systems and operational teams, supporting consistent information handling and repeatable execution.
• Applied quality checks, human review, and exception handling to improve workflow reliability without treating automation as a substitute for judgment.
• Partnered cross-functionally to document workflows, standardize operating guidance, improve delivery coordination, and identify process friction.
• Supported training, documentation, and stakeholder communication for workflow changes and operational adoption.

Managing Partner & Creative/Product Strategy Lead at prtcl inc (2018-01 – 2024-12)

Led multi-brand product development and creative programs from concept through commercialization across eyewear, watches, and consumer products.

• Translated product strategy, customer insight, and market context into clear product stories, launch communication, and stakeholder-ready creative direction.
• Led the global Mini Cooper optical collection launch, aligning design, sourcing, manufacturing, marketing, and commercial execution.
• Built cross-functional alignment around product accuracy, customer value, visual communication, readiness, and delivery.

BFA in Industrial Design – California College of the Arts (2003)

UX Management Certification in UX Management – Nielsen Norman Group (2024)