Justin Hasemi

Dedicated and analytical Accounts Receivables Assistant Manager with over 4 years of progressive experience in credit control, collections, and customer account management. Adept at leading AR teams, implementing effective collection strategies, and driving process improvements that enhance cash flow and reduce aged receivables. Proven ability to lead teams, streamline processes, and reduce DSO (Days Sales Outstanding) while maintaining strong customer relationships and ensuring compliance with financial policies.

Proficient in ERP systems, collections strategies, and account reconciliation.

Accounts Receivables Assistant Manager - United Business Technologies - Gaithersburg, MD

(2022-08)

• Supervise a team of AR Specialists, overseeing billing, collections, and cash applications.
• Working with Billing Manager and Contracts Team to resolve discrepancies and disputes.
• Managed collection activities for a portfolio of 300+ accounts, consistently maintaining a bad debt rate below 1% on receivables aged over 60 days.
• Coordinate month-end close activities including AR reporting, bad debt analysis, and account reconciliations.
• Prepare and send delinquent accounts to third-party collection agencies for external recovery.

Customer Experience Coordinator - TD Bank - Gaithersburg, MD

(2019-09 - 2022-08)

• Responsible for handling customer transactions, account inquiries or issues promptly and effectively.
• Cross-sell and or upsell products and services to customers based on their financial needs.
• Referring customers to specialized advisors or bankers for more complex financial needs, such as investments or mortgages.

Instocks Team Member - Target Corporation - Germantown, MD

(2012-07 - 2019-08)

• Responsible for maintaining accurate inventory levels by conducting stock checks and audits.
• Assist customers with locating products on sales floor and inquiries regarding product availability, promotions, and pricing.

Associates - Business Management - Montgomery College (2021-05) Germantown, MD

High School Diploma - Watkins Mill High School (2012-06) Gaithersburg, MD