Network Deploy Technician - AWS - Sterling, VA
(2025-07)
- Identified and fixed network problems to guarantee peak connectivity and performance.
- Improved overall efficiency by helping to create and implement network infrastructure.
- Used accurate and thorough ticketing systems to manage network requirements and project difficulties.
Datacenter Technician - LinkedIn - Ashburn, VA
(2025-01 - 2025-03)
- Operated and managed Linux toolkit to identify faulty hardware.
- Set up new hardware and reconfigured existing hardware to support servers within the data center.
- Resolved multiple tickets per day and provided thorough documentation.
Sales Associate - Micro Center - Fairfax, VA
(2024-02 - 2025-01)
- Consulted with customers, recommending the best technology solutions based on their needs.
- Provided technical support to customers via telephone and email. This increased customer satisfaction and lowered product returns.
- Diagnosed and optimized Windows 11 and macOS; versatility to different operating systems allowed me to troubleshoot software problems efficiently.
Server - 9292 Korean BBQ - Annandale, VA
(2023-05 - 2024-01)
- Provided excellent customer service by cooking for multiple tables and frequently checking-in with guests.
- Listened and resolved customer complaints.
Sales Associate - UNIQLO - Tysons Corner, VA
(2022-07 - 2023-01)
- Worked within a team of 32 members to manage the store's inventory and maintain its organization.
- Actively engaged with customers to provide information regarding UNIQLO products and services.
Shift Manager - BoBaPoP Tea Bar - Merrifield, VA
(2021-07 - 2022-07)
- Led a team of seven members to successfully meet the sales quota each month.
- Delegated responsibilities among team members to produce tea drinks for customers in a timely manner.
