Justin Paquin
Licensed Florida Attorney
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About
Licensed Florida Attorney with a Juris Doctorate and strong foundation in legal research, document analysis, and client communication. After gaining valuable client service and problem-solving experience in technical support, I am eager to return to the practice of law with a focus on labor and employment matters. Detail-oriented, organized, and ready to contribute to litigation, research, and client representation in a growing employment practice.
Experience
Credit Card Specialist - FOUNDEVER - Deland, FL
(2026-06)
Provide direct client support, resolving account and financial inquiries with clear communication and attention to detail.
Tier I & Tier II Tech Support - CONCENTRIX - Lake Mary, FL
(2015-06 - 2026-05)
- Delivered high-quality client support in a high-volume environment, consistently achieving 92% first-contact resolution and 92% average CSAT.
- Conducted research and analysis to resolve complex issues, demonstrating strong analytical and problem-solving skills.
- Managed multiple competing priorities while maintaining accurate documentation and professional client communications.
- Mentored junior team members on effective issue resolution
Associate Attorney - THE ME LAW FIRM - Orlando, FL
(2012-02 - 2012-09)
- Conducted comprehensive legal research, document review, analysis, and summarization to support client cases.
- Drafted memos, correspondence, and other materials while managing multiple matters with strong organizational skills.
Education
Juris Doctorate - Barry University (2010-05)
Bachelor of Science - Legal Studies - University of Central Florida (2006-05)