Justin Paquin

Licensed Florida Attorney with a Juris Doctorate and strong foundation in legal research, document analysis, and client communication. After gaining valuable client service and problem-solving experience in technical support, I am eager to return to the practice of law with a focus on labor and employment matters. Detail-oriented, organized, and ready to contribute to litigation, research, and client representation in a growing employment practice.

Credit Card Specialist - FOUNDEVER - Deland, FL

(2026-06)

Provide direct client support, resolving account and financial inquiries with clear communication and attention to detail.

Tier I & Tier II Tech Support - CONCENTRIX - Lake Mary, FL

(2015-06 - 2026-05)

• Delivered high-quality client support in a high-volume environment, consistently achieving 92% first-contact resolution and 92% average CSAT.
• Conducted research and analysis to resolve complex issues, demonstrating strong analytical and problem-solving skills.
• Managed multiple competing priorities while maintaining accurate documentation and professional client communications.
• Mentored junior team members on effective issue resolution

Associate Attorney - THE ME LAW FIRM - Orlando, FL

(2012-02 - 2012-09)

• Conducted comprehensive legal research, document review, analysis, and summarization to support client cases.
• Drafted memos, correspondence, and other materials while managing multiple matters with strong organizational skills.

Juris Doctorate - Barry University (2010-05)

Bachelor of Science - Legal Studies - University of Central Florida (2006-05)