Service Technician - Ford Of Upland - Upland, CA
(2023-03)
- Assisted in troubleshooting and diagnosing equipment malfunctions.
- Learned to operate diagnostic tools and repair equipment under supervision.
- Followed safety protocols while performing maintenance tasks.
- Supported senior technicians in completing service requests efficiently.
- Collaborated with team members to troubleshoot complex automotive problems.
- Maintained accurate records of services performed and parts used for inventory management.
- Implemented process improvements that reduced turnaround time for vehicle repairs.
- Utilized diagnostic tools and equipment to identify vehicle issues efficiently.
- Assisted in maintaining accurate records of repairs, parts inventory, and service history.
- Improved workflow efficiency by organizing workstations and prioritizing tasks effectively.
- Enhanced customer satisfaction through effective communication regarding service updates and recommendations.
- Dismantled faulty assemblies to repair or replace worn or damaged parts.
Service Technician - FULLERTON FORD - Fullerton, CA
(2022-09 - 2024-02)
- Collaborated with senior technicians to enhance repair processes and service quality.
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Inspected cars to diagnose problems and perform repairs.
- Conducted road tests on vehicles per to verify safe operating order of vehicle.
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Assisted in auto repair and maintenance tasks by performing engine tune-ups, grinding valves and rebuilding [Type] and [Type] motors.
- Maintains vehicle records by recording service and repair tasks, using [Software] and [Software].
- Created estimates by taking into consideration time, labor and parts costs for vehicle repairs.
- Used wrenches and hoists to remove units such as engines and transmissions.
Helper - TOMS TRUCK CENTER - Santa Fe Springs, CA
(2022-02 - 2022-09)
- Operated diagnostic tools to identify problems, improving accuracy in maintenance tasks.
- Documented service records and repair logs, maintaining compliance with industry standards.
- Collaborated with team members to streamline processes, reducing turnaround time for repairs.
- Implemented inventory tracking systems for tools and parts, improving resource management efficiency.
- Assisted in conducting routine inspections of systems/equipment being serviced—identifying any anomalies or potential risks for immediate action before they escalated into more significant problem issues.
- Gained proficiency in various tools and equipment, enhancing versatility as a technician helper.
- Assisted technicians in complex tasks, resulting in increased efficiency and reduced downtime.
Service Porter - FORD OF MONTEBELLO - Montebello, CA
(2020-12 - 2022-01)
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Assisted with vehicle maintenance checks, ensuring optimal function and safety standards.
- Coordinated delivery and retrieval of vehicles, streamlining service processes for customers.
- Supported service team by preparing workspaces and supplies, improving workflow effectiveness.
- Trained new porters on best practices for efficient service and equipment handling.
- Implemented inventory management system for tools and supplies, reducing waste and improving accessibility.
- Developed standard operating procedures for daily tasks, promoting consistency in service delivery.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
