IT Systems Engineer
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Accomplished Cloud Operations & IT Systems professional with over 10 years experience in architecting, managing, and securing enterprise IT infrastructures. Demonstrated expertise in Azure & Google Cloud Engineering, network design, and SaaS product support. Proven ability to optimize system performance, enhance security protocols, lead disaster recovery efforts and managing project efforts across interdisciplinary and international teams.
Technical Support Analyst at AvePoint (2024-07 – Present)
Troubleshooting enterprise migration projects across Microsoft, Google, IaaS + PaaS platforms.
IT Systems Engineer at Ocean Network Express, North America (2018-11 – 2024-11)
Maintained enterprise infrastructure across U.S. and Canadian offices - managing Azure, Intune, Google Admin, Cisco Meraki, MPLS, SD-WAN, VPN systems reliability and troubleshooting.
IT Systems Administrator at dSd Partners (TactIQ) (2014-04 – 2018-10)
Lead DevOps projects and datacenter infrastructure support. Including Dell, HP, VMware, Hyper-V, Proxmox VE, Fortinet, Cisco systems.
IT Specialist at University of Virginia (2012-10 – 2014-04)
Developed and administered WordPress sites for interdepartmental event campaigns and desktop support.
Web Developer at b5media (2007-03 – 2010-12)
Developed and administered WordPress sites, driving audience growth and monetization across blogging channels.
BA – Athabasca University
