Kaden Edwards

Hospitality-driven Shift Leader with over 4 years of experience in fast-paced food service and retail environments. Proven ability to lead teams, maintain high service standards, and create positive customer experiences. Skilled in multitasking, training team members, and handling high-volume operations with efficiency and attention to detail. Seeking an Assistant Manager position to continue growing in leadership and contribute to a high-quality, team-focused environment.

Shift Leader at Starbucks (2025-08 – Present)

• Supervise daily store operations and support team members during high-volume shifts
• Ensure consistent quality, speed, and customer service standards
• Delegate tasks and manage workflow during peak hours
• Resolve customer concerns professionally to maintain satisfaction
• Support training and onboarding of new team members

Barista at Starbucks (2021-09 – 2025-08)

• Delivered high-quality customer service in a fast-paced environment
• Maintained food safety and sanitation standards
• Prepared beverages with accuracy and consistency
• Recommended products and upsold items
• Collaborated with team members to ensure smooth operations

Sales Associate at Tilly's (2021-06 – 2021-08)

• Provided personalized customer service and product recommendations
• Handled cash transactions and operated POS systems
• Assisted with visual merchandising
• Supported team during high-traffic periods

Crew Member at McDonald's (2018-09 – 2021-07)

• Processed high-volume transactions efficiently
• Ensured customer satisfaction and resolved issues
• Maintained speed and quality during peak hours
• Received positive customer feedback

– Glendale Community College 2020-2023

• Arizona State University (film & media studies) 2024-present