SALES REP at HILTON GRAND VACATIONS (2025-01 – Present)
- Built rapport with guests by identifying vacation needs and tailoring ownership options to meet lifestyle preferences.
- Use product knowledge and persuasive communication to guide customers toward confident buying decisions.
- Maintain performance goals in a metrics driven environment, including call volume, conversion rates, and customer satisfaction.
BARBACK at EVENT ACES (2024-01 – 2024-12)
- Supported high volume bar operations by restocking and anticipating needs during peak concert hours.
- Maintained communication across multiple team members in a loud, fast paced environment.
- Assisted with inventory counts and end of night breakdown procedures.
SERVER at ATOMIC GOLF (2023-01 – 2024-12)
- Demonstrated games and created an upbeat, fun experience in a tech driven golf entertainment venue.
- Provided food and drink service to 50 plus guests daily and resolved customer's requests efficiently.
- Maintained cleanliness and safety standards in compliance with SNHD regulations.
COCKTAIL SERVER at MGM GRAND (2022-01 – 2023-12)
- Delivered drinks to gaming guests efficiently, using an in station drink systems to prepare orders independently.
- Maintained speed and accuracy on a busy casino floor while engaging guests to improve their experiences.
- Maintained polished appearance and upheld hospitality standards.
SERVER at HOFBRAUHAUS (2021-01 – 2022-12)
- Served at a very high volume strip adjacent restaurant.
- Comfortable pouring from a draft system.
- Successfully managed 7 to 10 tables simultaneously while maintaining accuracy.
- Created an entertaining experience by paddling willing guests.
TABLE GAMES DEALER at CAESARS ENTERTAINMENT (2014-01 – 2021-12)
- Dealt table games including Blackjack, Roulette, Three Card Poker, Mississippi Stud, and War with high energy and strict adherence to game protection.
- Entertained guests while maintaining focus on security, payouts, and pit procedures.
- Known for creating a positive, engaging table atmosphere that increased guest retention and satisfaction.
