Supervisor - GXO Logistics - Lebanon, Indiana
(2024-06 - 2026-01)
Support warehouse leadership in daily operations across one of the nation's largest logistics facilities while maintaining safety, productivity, inventory accuracy, and operational excellence.
- Supported daily warehouse operations by coordinating workflow across receiving, picking, replenishment, shipping, and inventory departments to consistently meet customer service and production goals.
- Served as the primary Team Lead support by directing daily work assignments, balancing labor resources, and ensuring operational priorities were completed efficiently.
- Partners with supervisors to execute shift plans, monitor productivity, and maintain high operational performance during peak production periods.
- Assisted leadership in workforce planning by adjusting staffing levels and assigning associates based on changing production demands.
- Trained, onboarded, and mentored more than 20 warehouse associates on company procedures, safety standards, quality expectations, and warehouse best practices.
- Provided day-to-day coaching that improved employee productivity, accountability, and adherence to Standard Operating Procedures.
- Assisted supervisors with performance discussions, attendance follow-up, employee recognition, and development initiatives.
- Promoted teamwork through daily communication meetings and cross-functional collaboration.
- Coordinated inbound and outbound material movement while maintaining inventory accuracy through cycle counts, inventory audits, and discrepancy investigations.
- Supported order fulfillment activities to ensure customer shipments were processed accurately and delivered on schedule.
- Maintained accurate inventory records using Warehouse Management Systems (WMS), RF scanners, and electronic inventory control systems.
- Assisted with shipping documentation, inventory transfers, replenishment activities, and warehouse organization to maximize operational efficiency.
- Helped maintain organized warehouse storage locations while supporting FIFO inventory practices.
- Coordinated receiving, shipping, and replenishment operations to maintain uninterrupted product flow throughout the distribution center.
- Worked closely with transportation, inventory, and operations teams to ensure timely movement of materials and customer orders.
- Verified shipment accuracy and supported quality control procedures before outbound freight departed the facility.
- Assisted with dock scheduling and material staging to improve loading efficiency and reduce shipment delays.
- Demonstrated a strong commitment to OSHA safety standards through daily safety observations, coaching, and participation in safety meetings.
- Helped maintain an accident-free work environment by promoting safe equipment operation and compliance with warehouse safety procedures.
- Reported equipment concerns promptly to maintenance teams to reduce downtime and improve workplace safety.
- Reinforced company safety policies while serving as a positive role model for warehouse associates.
- Participated in Lean Manufacturing and 5S initiatives that improved warehouse organization and operational efficiency.
- Helped reduce travel time during order fulfillment by identifying workflow improvements and optimizing material movement.
- Assisted leadership with quality audits, process improvements, and corrective action initiatives that enhanced inventory accuracy.
- Supported continuous improvement projects focused on productivity, waste reduction, and customer satisfaction.
- Utilized Warehouse Management Systems (WMS), Microsoft Excel, and RF technology to monitor inventory, production activity, and operational performance.
- Assisted supervisors in tracking Key Performance Indicators (KPIs), labor productivity, inventory accuracy, and order completion metrics.
- Generated accurate operational documentation while ensuring compliance with company procedures and customer requirements.
Material Handler - United States Postal Service (USPS) - Plainfield, IN
(2022-01 - 2024-05)
- Led daily material handling operations supporting high-volume mail and parcel processing.
- Coordinated workflow for associates to meet strict processing deadlines and service standards.
- Assisted supervisors with assigning work, monitoring productivity, and maintaining staffing coverage.
- Trained new employees on equipment operation, safety procedures, and standard operating processes.
- Loaded and unloaded trailers while ensuring shipment accuracy and timely dispatch.
- Maintained inventory of equipment and supplies while supporting dock organization and warehouse efficiency.
- Investigated shipment discrepancies and resolved operational issues quickly.
- Supported Lean initiatives that improved workflow and reduced delays.
- Assisted management during peak holiday operations and overtime scheduling.
