Administrative Receptionist at Randy Weaver's Allstate Agency (2026-07 – Present)
- Greet customers and provide professional, friendly service in person and over the phone.
- Answer and route incoming calls, take accurate messages, and respond to general customer inquiries.
- Schedule appointments and maintain calendars for the agency team.
- Assist customers with basic questions regarding insurance policies, billing, payments, and account information, while directing licensed-service questions to the appropriate team member.
- Collect and update customer contact information and maintain accurate electronic records.
- Process documents, scan and organize paperwork, and support daily administrative and clerical tasks.
- Assist with payment-related inquiries and provide receipts or documentation as needed.
- Follow up with customers regarding appointments, requested documents, and service needs.
- Maintain a clean, organized, and welcoming reception and office area.
- Support agency staff with customer service, data entry, correspondence, and other office duties as assigned.
Front Desk Receptionist at Bob Steele Salon (2025-08 – 2026-06)
- Greeted clients warmly and provided exceptional customer service in a fast-paced salon environment.
- Answered phones, scheduled appointments, and managed the daily booking calendar using salon software.
- Checked clients in and out, processed payments, and balanced cash and card transactions accurately.
- Confirmed appointments, handled client inquiries, and resolved scheduling conflicts professionally.
- Maintained client records and updated appointment information accurately.
- Supported daily salon operations and maintained a clean, organized, and welcoming front desk and lobby area.
Paraprofessional, Special Education at Fayette County Public Schools (2023-09 – 2025-08)
- Assisted teachers with academic instruction and student progress updates.
- Organized assignments and helped prepare future learning activities for students.
- Supported students with daily living skills, including toileting, communication, physical activities, and individualized goals.
- Collaborated with teachers to prepare homework assignments, tests, quizzes, and classroom materials.
Lead Store Associate at ALDI (2021-07 – 2023-09)
- Handled cash and card transactions and assisted customers with products and groceries.
- Managed customer concerns and supported associates during daily operations.
- Performed opening and closing management duties and safely used equipment such as pallet jacks.
Medical Service Coordinator at Staffing Solutions (2020-10 – 2021-05)
Worked in a temporary-to-hire Medical Service Coordinator role supporting Logistics Health Incorporated.
- Updated medical readiness records for service members across military branches and provided customer support.
Cashier at Walgreens (2019-09 – 2020-01)
- Handled cash transactions, stocked merchandise, assisted customers, and promoted specials and store offers.
Host at Olive Garden Restaurants (2016-01 – 2019-05)
- Welcomed and seated guests according to the seating rotation, answered phones, and reserved parties.
- Monitored table availability and wait times while assisting guests and balancing multiple responsibilities.
