Kailee Nason

Seasoned hospitality professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest experiences through effective communication. Adept at managing high-volume dining environments while staying level headed and calm.

Server at F-ing Bagels (2024-08 – 2025-02)

Provided excellent customer service in fast-paced environment, ensuring high satisfaction levels.

• Took and processed orders accurately using point-of-sale system for efficient service delivery
• Maintained cleanliness and organization of dining area to enhance guest experience
• Assisted in training new team members on restaurant protocols and service standards To Go Host at Texas Roadhouse (2021-04 – 2022-10)

Welcomed guests and managed seating arrangements to optimize flow and customer satisfaction.

• Assisted in training new hosts on operational procedures and customer service standards
• Coordinated with kitchen staff to ensure timely food delivery and guest requests
• Maintained cleanliness of front-of-house areas, enhancing overall dining experience

Host at Texas Roadhouse (2021-04 – 2022-10)

Greeted guests promptly, ensuring a welcoming atmosphere upon arrival.

• Managed waitlists efficiently, optimizing seating arrangements for maximum flow
• Assisted servers by communicating special requests and dietary restrictions clearly
• Maintained cleanliness and organization of the host stand and dining area

Cosmetology in Cosmetology – Paul Mitchell The School

High School Diploma – South Dade Senior High School (2022-06)