Patient Care Coordinator at Serenity Mental Health (2023-07 – 2025-05)
- Scheduled patients with appropriate providers
- Assisted patients with medication management and submitted change and refill requests to providers
- Informed patients on treatment plans and insurance coverage
- Provided an empathetic ear to crisis patients and reacted/scheduled accordingly
- Worked with multiple psychiatrists and TMS Techs schedules
- Followed HIPAA guidelines thoroughly
Lead Hostess at Olive Garden (2022-08 – 2023-07)
- Organized seating arrangements for guests
- Quoted wait times and kept guests comfortable while they wait for their table
- Offered a welcoming and warm greeting to all guests entering the restaurant
- Maintained a professional and friendly attitude when meet with unsatisfied guest or big rushes
- Handled phasing procedures with servers and kept open communication with other staff members
Medical Receptionist at Alpine Pediatrics (2022-02 – 2022-08)
- Checked in patients and answered phones in an efficient timely manner
- Maintained professionalism when faced with unsatisfied patients
- Offered a welcoming and warm greeting to all families coming for appointments
- Utilized both NextGen and Phreesia software
- Verified insurances and handled copays and deductibles
Dietary Aide at Woodside Senior Communities (2020-06 – 2021-03)
- Closely followed sanitation and food handling guidelines while also assisting the cook with over 70 daily meals
- Maintained strict levels of cleanliness for tables, floors and prep area in a forty-person residence
- Quickly and accurately served specific meals to patients with special dietary needs
- Helped residents place orders, explained menu items and suggested appropriate options for food allergy concerns
