Kaitlin Manzi

Clinical Medical Assistant student expected to graduate by March 2026 with 15+ years of professional experience in Customer service, Food preparation, Cash handling, Communication, and Teamwork. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

Personal Care Assistant at Freedom Care (2022-01 – 2026-01)

• Assisted patients with daily living activities such as bathing and dressing
• Monitored and documented patient vital signs and health status changes
• Provided compassionate companionship and emotional support to clients
• Assisted with mobility and safe patient transfers to prevent injury
• Communicated patient needs and concerns to healthcare team members
• Maintained a clean and safe environment for patients at all times
• Followed individualized care plans and reported any deviations promptly

Cashier, Server, Host at Buffalo Wild Wings (2015-08 – 2017-07)

• Answered telephone calls and responded to customer inquiries promptly
• Cleaned and sanitized dining areas and equipment after each shift
• Executed daily production lists and achieved assigned service goals
• Greeted each customer with friendly eye contact and positive attitude
• Prepared and served hot and cold beverages according to specifications
• Processed customer payments accurately and provided correct change
• Assisted with resolving customer complaints to ensure satisfaction

Clinical Medical Assistant in Clinical Medical Assisting – Stepful (2026)

Personal Care Assistant Certification in Personal Care Assisting – Freedom Care (2022)