Kaitlin Vaden

I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A committed, passionate and hardworking woman with experience processing transactions and assisting customers for over 10 years. Able to adapt and overcome any challenge I'm faced with.

CSR at Geico (2023-01 – 2025-11 )

• Answered a constant flow of calls with minimal wait time
• Handled customer complaints and issues
• Billing questions and concerns
• Obtained my official Florida Insurance license

VIP Door at RITZ (2020-01 – 2025-11)

• Collected entrance fees
• Checked IDs
• Promoted Business Loyalty by fostering customer relationships
• Maintained energy and enthusiasm in fast past environment

CSR & Billing Specialist at K&K Glass (2019-01 – 2021-01)

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Started as CSR and quickly promoted to Billing Specialist.

• Executed billing tasks to accurately document and input statements
• Cultivated customer loyalty, promoted repeat business and improved sales.

High School Diploma – Zephyrhills High Schools

Florida insurance license received in 2020

Esthetician licensed received In 2026