Kaitlyn Jimenez

Motivated, compassionate, and newly certified Clinical Medical Assistant (CCMA) with hands-on clinical training in patient care, phlebotomy, 12-lead EKGs, and medical office administration. BLS/CPR certified with a strong foundation in HIPAA compliance, safety protocols, and patient advocacy. Proven track record of managing fast-paced environments, prioritizing tasks, and delivering exceptional customer service.

Eager to bring clinical accuracy and a patient-centered approach to an entry-level Medical Assistant role.

Crew Leader at The Teahouse Tapioca & Tea (2024-08 – 2025-05)

• Delivered high-quality, customer-focused service by actively listening, answering inquiries, and resolving issues professionally under pressure.
• Maintained strict adherence to health, food safety, and sanitation protocols, demonstrating strong infection-control habits that translate directly to clinical environments.
• Accurately processed cash/card transactions and kept meticulous daily records, reinforcing the high level of attention to detail required for medical documentation.
• Managed high-volume customer flow and prioritized tasks efficiently, simulating the prioritization skills needed to manage busy clinical front-office operations.

Certificate in Medical Assistant – Pima Medical Institute (2026-01)

High School Diploma – C. E. King High School