Kaleon Patterson

Business analytics and information systems professional experienced in improving healthcare operations through process analysis, workflow optimization, revenue cycle support, and business intelligence. Skilled in SQL, Power BI, Excel, dashboard development, and KPI reporting, with a strong foundation in healthcare administration, patient data management, and operational analytics

Senior Living Director - The Summit at Chenal Valley

(2026-03)

• Analyzed operational metrics to support strategic planning and performance improvement.
• Partnered with regional leadership to analyze operational performance and market data to support decision-making.
• Developed KPI dashboards and reports using Excel and Power BI to support executive decision-making.
• Improved workflows through process analysis and cross-functional collaboration.

Senior Living Coordinator

(2024-11 - 2026-03)

• Analyzed operational metrics, contributing to a 40% increase in community occupancy.
• Maintained CRM data integrity to improve reporting accuracy and operational visibility.
• Generated KPI reports and data analyses that contributed to a 28% increase in lead conversion

Physician Charge Clerk - Arkansas Heart Hospital

(2022-02 - 2024-11)

• Improved billing cycle efficiency by 21% through accurate charge review and workflow improvements.
• Reviewed patient documentation to ensure accurate charge capture and reduce revenue delays.
• Audited clinical documentation to identify discrepancies and maintain billing accuracy.
• Supported revenue cycle operations through documentation review and charge reconciliation.

Patient Administration Specialist - Arkansas National Guard

(2020-06 - 2026-06)

• Maintained HIPAA compliance and safeguarded confidential patient information
• Assisted with operational planning and administrative coordination for medical readiness missions.
• Maintained accurate personnel and medical records to ensure data integrity

Bachelor of Business Administration (B.B.A) - Business Analytics - University of Arkansas at Little Rock (2026-12)

Bachelor of Business Administration (B.B.A) - Business Information Systems - University of Arkansas at Little Rock (2026-12)