Kaley Davis

I am a hardworking and dependable individual with experience in customer service, parts coordination, administrative support, and animal care. I have great attention to detail, strong hands on skills, and the ability to work in fast-paced environments. I'm comfortable working both independently and as part of a team.

Looking to get out of the animal field with a strong interest in seeking opportunities in the skilled trades including apprenticeship programs to build long term technical skills and grow in a hands-on career.

Veterinary Assistant - Akron Medina Veterinary Hospital - Medina, OH

(2025-11 - 2026-06)

• Safely restrained and handled animals during exams, vaccinations, blood draws, and minor medical procedures
• Assisted veterinarians and technicians with daily patient care, exams, and treatment procedures for all animals that came in to our hospital
• Prepared exam rooms, surgical areas, and medical instruments while maintaining strict sanitation and cleanliness standards
• Administered treatments as directed, including medications, vaccines, and post operative care support
• Monitored animal behavior, vital signs, and recovery status, reporting changes or concerns to veterinary staff
• Provided compassionate care and reassurance to animals experiencing pain, stress, or anxiety
• Communicated with pet owners regarding appointment flow, basic care instructions, and follow up needs

Customer Service Representative/Parts Coordinator - Gerber Collision - Belvidere, IL

(2024-01 - 2025-11)

• Serve as the primary point of contact for customers, providing clear and concise communication, support, and updates throughout the vehicle repair process
• Communicate with estimators, technicians, and vendors to resolve any issues and to track progress
• Coordinate deliveries, parts orders, as well as inventory to ensure timely repair completion
• Handle high volume customer interactions with empathy, professionalism, and attention
• Manage payments, invoices and accounts receivable, process customers transactions accurately and ensure business accounts are billed correctly and timely

Care Taker - Furry Babies - Rockford, IL

(2019-10 - 2024-01)

• Provided daily care for puppies including feeding, grooming cleaning enclosures, and administrating health checks and socializing the puppies
• Maintained high standards of hygiene and welfare to make sure all puppies remained comfortable, healthy, and stress free
• Educated potential pet owners on breed characteristics, puppy care needs, and responsible ownership
• Monitor animal behavior and reported any signs of illness or distress to management and technician
• Made sure environment was clean and organized for both animals and customers
• Delivered knowledgeable and friendly customer service helping families find the right fur baby fit for their lifestyle and home
• Practiced great teamwork to ensure all daily operations ran smooth and exceptional animal care standards were in place

Associate - Science - Rock Valley College (2018-01)